Bench General Manager

Thank you for your interest in SusieCakes!SusieCakes is currently looking for an experienced Bench General Manager for our Austin Market and surrounding areas! Our company has opened up 5 bakeries in 2024 and plans to keep with our growth plan over the next few years. Join a growing luxury baking concept and take on a new challenge today!We are seeking someone that has:Experience managing/overseeing a retail/restaurant location for at least 3+ yearsPassion for creating a great guest experienceLoves to hire and train new team membersPrevious leadership roles within the food service industry/hospitalityA consistent track record of employment historyThe ability to travel to various locations and markets to help support within TexasIf this sounds like an opportunity you are interested in, then we would love to chat with you!Please apply to the link and complete your application process today! This is a great opportunity to join a wonderful company as we are in expansion mode for the next few years!Salary is estimated to be around $70,000-80,000 per year.BENEFITS & PERKSFlexible work schedule - Day shifts!Free non-slip shoes (annually!)Birthday month PTO with complimentary cakeCompany holidays off (Thanksgiving, December 25th-27th, and New Year’s Day)Pet rescue reimbursement and pet insuranceFlexible return to work schedule for maternity leaveThe General Manager leads the team on delivering an elevated guest experience within the bakery, creating a fun, lively, and celebratory environment. Delivering on success metrics based on the happiness of our team members and guests.Leadership Attributes:Leads the team in building genuine guest connections and world-class hospitality to Make Days BetterSupports and works in the kitchen and manages the production process to ensure quality products are deliveredManages all business goals (staffing (payroll), operating expenses, and budgets)Manages the development & training of all employeesEnsures proper safety procedures are being followed and maintains a clean and sanitary environment in accordance with the Excellence Log and health department standardsPossesses and demonstrates a “One team, One goal” philosophyUnderstands and creates partnerships with the community to grow the business and brandQualifications:3-5 years of managerial/leadership experience in the luxury, hospitality, food service, and/or retail industriesBachelor’s Degree in business or hospitality management, preferredAbility to work in multiple regional locationsAbility to adapt to a flexible schedule according to business needsMust have reliable transportation and valid driver’s licensePHYSICAL REQUIREMENTSFrequent walking, kneeling, bending, and reaching overheadAble to stand for extended periods of timeMust be able to lift, move, and carry up to 50 poundsBENEFITS & PERKSFree non-slip shoes (annually!)Birthday month PTO with complimentary cakeCompany holidays off (Thanksgiving, December 25th-27th, and New Year’s Day)Vacation, 401k, FSAPaid Sick TimeReferral ProgramPet rescue reimbursement and pet insuranceFlexible return to work schedule for maternity leave

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