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The Salvation Army USA Central Territory

Trauma Counselor

The Salvation Army USA Central Territory, Chicago, Illinois, United States, 60290


Position Title:

R3 Youth Development Trauma Counselor

Location/Dept.:

Ray & Joan Kroc Corps Community Center

Reports to (Title):

Arts & Education Manager

MISSION

The Salvation Army Ray and Joan Kroc Corps Community Center of Chicago exists to express the mission and ministry of The Salvation Army through a safe, enriching, and sacred environment where all individuals have access to opportunities to reach their physical, intellectual, social, and spiritual potential. The Vision of the Chicago Kroc Center is to impact individuals, families, and seniors of the Southside while building community, promoting excellence, motivating wellness, teaching character, and encouraging faith.

OUTCOMES

The Counselor will provide trauma-informed supportive services, education, and counseling to clients and their families who desire assistance with their problems.

DUTIES AND RESPONSIBILITIES

Provide each client with positive, professional, and quality service; always promoting respect, dignity, and fairness to each client while making appropriate referrals which will assist clients in reaching their maximum level of independence.Provide services for individuals and families.Lead a variety of groups including educational, process, and support groups.Maintain client charts in an organized order and according to policy.Write and monitor client treatment plans with the client according to program policies.Arrange referrals for clients to other outside private and public agencies as appropriate.Attend staff meetings and participate in staff committees as requested.Keep records and accurately prepare statistical and other required reports within specified time requirements.Follow work schedules, which may vary and include some evening and weekend shifts, with changes in shift assignments made according to the needs of the program.Perform all other duties as assigned.

EDUCATION

Certified in the State of Illinois as a Certified Counselor.Must maintain certification status with IAODAPCA.A Bachelor's degree is preferred.Two years of previous experience as a Counselor.

EXPERIENCE

2 years or more of experience working with children and/or adults in a classroom environment.Experience with a computer-based work environment and an excellent working knowledge of Word.

COMPETENCIES

An interpersonal style that is service-oriented as well as anticipates and responds to the needs of clients.A flexible style that displays a willingness to learn.Able to work as a team member as well as independently.Excellent attention to detail, procedures, processes, and policies.A communication and management style that exhibits the principles and values of the Army as well as fosters team relationships and effectively communicates information.A demonstrated ability to manage projects, priorities, and programs in a constantly changing environment.Must be able to provide individual and group counseling to clients as well as assessments, and work cooperatively with the supervisor, other clinical and support staff.Must have a strong sense of integrity and be able to work with confidential material.A hands-on knowledge of how to effectively work with diversity in the workplace.Well organized, attentive to time management, and able to establish a separation of work and personal boundaries.Must be able to work with clients that have poor social skills, suffer from mental illness, and have substance abuse problems.

POSITION LIMITATIONS

This individual will accurately represent the mission of The RJKCCC, keep the Arts & Education Manager informed of all critical issues relating to his/her area of responsibility, and adhere to all Army policies and procedures in carrying out the responsibilities of this position.

WORK ENVIRONMENT

Maintain a positive work atmosphere by behaving and communicating in a manner that fosters and maintains positive relationships with co-workers and supervisors. This includes but is not limited to resolution of conflicts in a positive manner, courteous treatment of staff, clients, and visitors, respect for others' property and person, and professional communication to and about co-workers, supervisors, and subordinates. Support the Mission of the Salvation Army by treating every donor, contact, and colleague with respect and dignity and without discrimination of any kind.

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