King County
Transit Administrative Support Specialist III-Multiple Positions
King County, Washington, District of Columbia, us, 20022
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Metro Transit’s Bus Operations division has exciting career service opportunities for administrative professionals to join the Transit Administrative Support Specialist III (TASS III) team at multiple Operation Bases.Multiple Locations Across King CountyThe TASS III positions provide
high-level customer service
and
administrative support
to Metro employees, internal customers, and division leaders within Bus Operations. They are responsible for a number of daily
HR-related tasks
such as: ensuring timely and accurate payroll processing, submitting updates to employee job information, tracking Transit Operator attendance, providing written correspondence to operators and union representatives, as well as maintaining spreadsheets, databases, and confidential information. The TASS III positions also serve as a point of contact on policies, procedures, and processes, so candidates must be highly
attentive to detail
to navigate complex policies and labor contracts. The ideal candidate is
highly organized and proactive , has outstanding customer service skills, and enjoys making a positive impact through administrative support.In this position, you’ll be joining a motivated leadership team of highly successful professionals who are passionate about supporting our valued front-line employees. This position will offer applicants the opportunity to learn more about Base Operations Management, Metro operating processes, Labor Relations, and Human Resource principles. King County Metro Transit is committed to providing transportation services that connect all people and communities of King County, focused on the equitable distribution of our service and combating climate change by doing our work in a sustainable manner.As the TASS III, you will:
Perform payroll and timekeeper functions, ensuring timely and accurate payroll processing.Maintain base files for the Base Transit Superintendent and Base Transit Chiefs, including electronic personnel records. Complete personnel-related documents such as position requisitions, personnel changes, and special duty request forms for submittal to Transit Human Resources.Track FMLA/KCFML/Paid Parental Leave usage and time balances; track and record attendance and miss records; maintain disciplinary action records as required in compliance with negotiated labor agreements; safeguard confidential information relating to terminations, discipline, drug testing, and other personnel actions.Monitor, track, and analyze budget expenditures and research budget issues; order supplies and equipment; manage asset inventory information and surplus distribution processes; process uniform, shoe, travel, and similar vouchers consistent with labor agreements.Provide direct administrative support to the Base Transit Superintendent and Base Transit Chiefs including assistance in managing calendars, phone calls, voicemails, email, mail, and other correspondence. Disseminate information on changing policies, processes, and procedures.Serve as a point of contact for staff with questions on County and Transit Division policies, procedures, and processes.Order and maintain office supplies inventory and serve as the point of contact for leased equipment.Create and maintain a variety of spreadsheets, databases, and reports for specialized information. Develop and maintain lists of active projects, contracts, purchase agreements, or other program-specific information, processes, and tracking invoices for payment.Track and ensure timely processing of grievance procedures, contract requirements, and next steps; schedule disciplinary meetings and hearings; take notes, prepare, and distribute hearing summaries in compliance with negotiated labor agreements.Coordinate and build relationships with internal and external customers to ensure continued efficiencies and cooperation.Receive, submit, and track work requests (such as facilities, vehicle maintenance, IT, and telecommunications). Arrange for office equipment rental, repair, and maintenance.Develop, implement, and maintain electronic and paper filing systems. Maintain and store records in accordance with the King County Records policies.Plan and coordinate special and ongoing programs, projects, initiatives, recognition awards, and promotional events.Other duties as assigned.Minimum Qualifications:
To be considered eligible for the position, applicants must possess: Three years of increasingly responsible office or administrative support experience;
including
two years of independent administrative responsibility for a group or team of professional, technical, or management staff OR an equivalent combination of experience and education which provides the applicant with the desired skills, knowledge, and ability required to perform the work.Additional qualifications include:
Strong customer service skills, with the ability to be organized and analytical, have good time management, and communicate effectively with strong interpersonal skills.Ability to maintain strict confidentiality in handling confidential, sensitive data and information.Demonstrated ability to establish and maintain cooperative, respectful, and equitable working relations with a diverse group of coworkers, internal and external customers.Strong oral and written communication skills, including the ability to take accurate meeting minutes and produce concise meeting summaries.Ability to multi-task with frequent interruptions, working under pressure efficiently and effectively.Demonstrated ability to draft, proofread, edit, compile, and finalize official and technical documents.Demonstrated ability to be detail-oriented and organized and show initiative and resourcefulness in independently resolving problems and work assignments.Skill in conducting research on a specific work assignment.Ability to produce work products under tight deadlines.Demonstrated ability to work independently, exercise good judgment, and accept personal responsibility for the job.Ability to operate and troubleshoot standard office equipment.Knowledge of payroll processing operations and associated legal requirements.Ability to learn software applications, including payroll and timekeeping software.Proficiency with Microsoft Office 365 products including Word, Excel, Teams, and Outlook.The most competitive candidates will have the following desirable qualifications (but not required):
Familiarity and experience with King County policies and procedures.Experience with PeopleSoft, or similar, payroll and time-keeping software.Knowledge of King County Family and Medical Leave, Family and Medical Leave Act and other HR leave statuses.Experience with ORACLE EBS, or similar, financial and procurement software.Familiarity with SharePoint.Knowledge of the ATU 587 labor agreement.WORK SCHEDULE AND LOCATIONS
The work week is 40 hours, Monday through Friday, between the hours of
7:00 AM and 5:00 PM
with some fluctuation dependent on final base location. These hourly positions are subject to the provisions of the Fair Labor Standards Act, and therefore are eligible for overtime pay if scheduled and approved.
This position does not offer any hybrid or remote work schedules.TO APPLY
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions please contact: Cody Buchanan at cobuchanna@KingCounty.gov.WHO IS ELIGIBLE TO APPLY
This position is open to all King County Employees and the general public.APPLICATION AND SELECTION PROCESS
An
online employment application
and
answers to the supplemental questions
are
required.Cover Letter
detailing your qualifications for the position is
required.Applicants will be screened for completeness, writing accuracy, and competitiveness. The most competitive candidates may be invited to complete skills testing, and/or to participate in one or more interviews on-site at the Central Base Location.Forbes named King County as one of Washington State's best employers.
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion, and belonging in our workplace and workforce.COMMITMENT TO EQUITY & SOCIAL JUSTICE
As the only jurisdiction in the world named after Dr. Martin Luther King, Jr., King County is a vibrant, diverse community. To learn more, please visit
https://www.kingcounty.gov/elected/executive/equity-social-justice.aspx .KING COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY (EEO) EMPLOYER
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex, age, genetic information, disability, veteran status, or other protected class.UNION REPRESENTATION, CLASSIFICATION, AND PAY GRADE
PROTEC 17 / Transit Administrative Support Specialist III Job Code 421801 / Grade 43Benefits
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees. Eligible positions receive the following benefits:Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members.Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance.Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems.Transportation program and ORCA transit pass.12 paid holidays each year plus two personal holidays.Generous vacation and paid sick leave.Paid parental, family and medical, and volunteer leaves.Flexible Spending Account.Wellness programs.Employee assistance programs.Training and career development programs.This is a general description of the benefits offered to eligible King County employees.NOTE:
Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions will vary based upon the terms and details of the position.
#J-18808-Ljbffr
Metro Transit’s Bus Operations division has exciting career service opportunities for administrative professionals to join the Transit Administrative Support Specialist III (TASS III) team at multiple Operation Bases.Multiple Locations Across King CountyThe TASS III positions provide
high-level customer service
and
administrative support
to Metro employees, internal customers, and division leaders within Bus Operations. They are responsible for a number of daily
HR-related tasks
such as: ensuring timely and accurate payroll processing, submitting updates to employee job information, tracking Transit Operator attendance, providing written correspondence to operators and union representatives, as well as maintaining spreadsheets, databases, and confidential information. The TASS III positions also serve as a point of contact on policies, procedures, and processes, so candidates must be highly
attentive to detail
to navigate complex policies and labor contracts. The ideal candidate is
highly organized and proactive , has outstanding customer service skills, and enjoys making a positive impact through administrative support.In this position, you’ll be joining a motivated leadership team of highly successful professionals who are passionate about supporting our valued front-line employees. This position will offer applicants the opportunity to learn more about Base Operations Management, Metro operating processes, Labor Relations, and Human Resource principles. King County Metro Transit is committed to providing transportation services that connect all people and communities of King County, focused on the equitable distribution of our service and combating climate change by doing our work in a sustainable manner.As the TASS III, you will:
Perform payroll and timekeeper functions, ensuring timely and accurate payroll processing.Maintain base files for the Base Transit Superintendent and Base Transit Chiefs, including electronic personnel records. Complete personnel-related documents such as position requisitions, personnel changes, and special duty request forms for submittal to Transit Human Resources.Track FMLA/KCFML/Paid Parental Leave usage and time balances; track and record attendance and miss records; maintain disciplinary action records as required in compliance with negotiated labor agreements; safeguard confidential information relating to terminations, discipline, drug testing, and other personnel actions.Monitor, track, and analyze budget expenditures and research budget issues; order supplies and equipment; manage asset inventory information and surplus distribution processes; process uniform, shoe, travel, and similar vouchers consistent with labor agreements.Provide direct administrative support to the Base Transit Superintendent and Base Transit Chiefs including assistance in managing calendars, phone calls, voicemails, email, mail, and other correspondence. Disseminate information on changing policies, processes, and procedures.Serve as a point of contact for staff with questions on County and Transit Division policies, procedures, and processes.Order and maintain office supplies inventory and serve as the point of contact for leased equipment.Create and maintain a variety of spreadsheets, databases, and reports for specialized information. Develop and maintain lists of active projects, contracts, purchase agreements, or other program-specific information, processes, and tracking invoices for payment.Track and ensure timely processing of grievance procedures, contract requirements, and next steps; schedule disciplinary meetings and hearings; take notes, prepare, and distribute hearing summaries in compliance with negotiated labor agreements.Coordinate and build relationships with internal and external customers to ensure continued efficiencies and cooperation.Receive, submit, and track work requests (such as facilities, vehicle maintenance, IT, and telecommunications). Arrange for office equipment rental, repair, and maintenance.Develop, implement, and maintain electronic and paper filing systems. Maintain and store records in accordance with the King County Records policies.Plan and coordinate special and ongoing programs, projects, initiatives, recognition awards, and promotional events.Other duties as assigned.Minimum Qualifications:
To be considered eligible for the position, applicants must possess: Three years of increasingly responsible office or administrative support experience;
including
two years of independent administrative responsibility for a group or team of professional, technical, or management staff OR an equivalent combination of experience and education which provides the applicant with the desired skills, knowledge, and ability required to perform the work.Additional qualifications include:
Strong customer service skills, with the ability to be organized and analytical, have good time management, and communicate effectively with strong interpersonal skills.Ability to maintain strict confidentiality in handling confidential, sensitive data and information.Demonstrated ability to establish and maintain cooperative, respectful, and equitable working relations with a diverse group of coworkers, internal and external customers.Strong oral and written communication skills, including the ability to take accurate meeting minutes and produce concise meeting summaries.Ability to multi-task with frequent interruptions, working under pressure efficiently and effectively.Demonstrated ability to draft, proofread, edit, compile, and finalize official and technical documents.Demonstrated ability to be detail-oriented and organized and show initiative and resourcefulness in independently resolving problems and work assignments.Skill in conducting research on a specific work assignment.Ability to produce work products under tight deadlines.Demonstrated ability to work independently, exercise good judgment, and accept personal responsibility for the job.Ability to operate and troubleshoot standard office equipment.Knowledge of payroll processing operations and associated legal requirements.Ability to learn software applications, including payroll and timekeeping software.Proficiency with Microsoft Office 365 products including Word, Excel, Teams, and Outlook.The most competitive candidates will have the following desirable qualifications (but not required):
Familiarity and experience with King County policies and procedures.Experience with PeopleSoft, or similar, payroll and time-keeping software.Knowledge of King County Family and Medical Leave, Family and Medical Leave Act and other HR leave statuses.Experience with ORACLE EBS, or similar, financial and procurement software.Familiarity with SharePoint.Knowledge of the ATU 587 labor agreement.WORK SCHEDULE AND LOCATIONS
The work week is 40 hours, Monday through Friday, between the hours of
7:00 AM and 5:00 PM
with some fluctuation dependent on final base location. These hourly positions are subject to the provisions of the Fair Labor Standards Act, and therefore are eligible for overtime pay if scheduled and approved.
This position does not offer any hybrid or remote work schedules.TO APPLY
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions please contact: Cody Buchanan at cobuchanna@KingCounty.gov.WHO IS ELIGIBLE TO APPLY
This position is open to all King County Employees and the general public.APPLICATION AND SELECTION PROCESS
An
online employment application
and
answers to the supplemental questions
are
required.Cover Letter
detailing your qualifications for the position is
required.Applicants will be screened for completeness, writing accuracy, and competitiveness. The most competitive candidates may be invited to complete skills testing, and/or to participate in one or more interviews on-site at the Central Base Location.Forbes named King County as one of Washington State's best employers.
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion, and belonging in our workplace and workforce.COMMITMENT TO EQUITY & SOCIAL JUSTICE
As the only jurisdiction in the world named after Dr. Martin Luther King, Jr., King County is a vibrant, diverse community. To learn more, please visit
https://www.kingcounty.gov/elected/executive/equity-social-justice.aspx .KING COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY (EEO) EMPLOYER
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex, age, genetic information, disability, veteran status, or other protected class.UNION REPRESENTATION, CLASSIFICATION, AND PAY GRADE
PROTEC 17 / Transit Administrative Support Specialist III Job Code 421801 / Grade 43Benefits
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees. Eligible positions receive the following benefits:Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members.Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance.Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems.Transportation program and ORCA transit pass.12 paid holidays each year plus two personal holidays.Generous vacation and paid sick leave.Paid parental, family and medical, and volunteer leaves.Flexible Spending Account.Wellness programs.Employee assistance programs.Training and career development programs.This is a general description of the benefits offered to eligible King County employees.NOTE:
Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions will vary based upon the terms and details of the position.
#J-18808-Ljbffr