Truist Insurance Holdings, Inc.
Commercial Lines Account Manager
Truist Insurance Holdings, Inc., Atlanta, Georgia, United States, 30383
Commercial Lines Account ManagerLocation:
Atlanta, GA - 3400 Overton Park Drive SE
Time Type:
Full time
Posted On:
Posted 2 Days Ago
Job Requisition ID:
R0000000436
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.
Regular or Temporary:
Regular
Language Fluency:
English (Required)
Work Shift:
1st Shift (United States of America)
Please review the following job description:
Support Producer and Marketing Account Executive, if applicable, by marketing and servicing new and renewal business. Be knowledgeable of applicable coverages, carrier guidelines, underwriting and legislative changes, to maintain relationships with clients and carrier representatives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Build and maintain key client and carrier relationships by phone, email and in person.
Assist assigned clients and teammates with service questions related to administration, billing, claims issues and problem solving, upon request.
Work with Producer and/or Marketing Account Executive to monitor and manage the renewal process for assigned clients. Provide analysis and recommendation of coverage needs to present to client.
Coordinate meeting with client and/or producer to present the renewal and supporting documents to gain acceptance of the renewal or commitment to go to market for alternative options.
Prepare marketing information or provide required information to a marketing person.
Schedule and conduct teammate meetings in coordination with Marketing Account Executive or Producer and complete the implementation process.
Prepare and deliver all applicable forms to client.
Become proficient in the client management system(s), specifically to update policies that are written or renewed, log activities to document client meetings, carrier follow-up, service issues, establish follow-up date and daily manage follow-up in client management system(s). Also, understand how to use the system to acquire information to assist clients.
Provide administrative support on other tasks as they arise such as assigned special projects and development of new ideas/services, as requested.
Attend seminars, classes and carrier meetings to keep abreast of new products available for clients and acquire expertise in legislative changes, as opportunities occur.
Other duties and responsibilities as requested by management.
QUALIFICATIONS
Required Qualifications:
Bachelor's degree or equivalent education and related training
Two years of relevant insurance industry experience
Appropriate insurance license - Property & Casualty
Strong client relations skills; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems
Demonstrated proficiency in basic computer applications such as Microsoft Office Suite
Ability to travel, occasionally overnight
Preferred Qualifications:
Advanced degree
Certification in field of endeavor
Experience with Requests for Proposal
General Description of Available Benefits for Eligible Employees of TIH Insurance:
All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of TIH Insurance offering the position. TIH offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
TIH supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Crump Life Insurance is a Drug Free Workplace.
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Atlanta, GA - 3400 Overton Park Drive SE
Time Type:
Full time
Posted On:
Posted 2 Days Ago
Job Requisition ID:
R0000000436
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.
Regular or Temporary:
Regular
Language Fluency:
English (Required)
Work Shift:
1st Shift (United States of America)
Please review the following job description:
Support Producer and Marketing Account Executive, if applicable, by marketing and servicing new and renewal business. Be knowledgeable of applicable coverages, carrier guidelines, underwriting and legislative changes, to maintain relationships with clients and carrier representatives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Build and maintain key client and carrier relationships by phone, email and in person.
Assist assigned clients and teammates with service questions related to administration, billing, claims issues and problem solving, upon request.
Work with Producer and/or Marketing Account Executive to monitor and manage the renewal process for assigned clients. Provide analysis and recommendation of coverage needs to present to client.
Coordinate meeting with client and/or producer to present the renewal and supporting documents to gain acceptance of the renewal or commitment to go to market for alternative options.
Prepare marketing information or provide required information to a marketing person.
Schedule and conduct teammate meetings in coordination with Marketing Account Executive or Producer and complete the implementation process.
Prepare and deliver all applicable forms to client.
Become proficient in the client management system(s), specifically to update policies that are written or renewed, log activities to document client meetings, carrier follow-up, service issues, establish follow-up date and daily manage follow-up in client management system(s). Also, understand how to use the system to acquire information to assist clients.
Provide administrative support on other tasks as they arise such as assigned special projects and development of new ideas/services, as requested.
Attend seminars, classes and carrier meetings to keep abreast of new products available for clients and acquire expertise in legislative changes, as opportunities occur.
Other duties and responsibilities as requested by management.
QUALIFICATIONS
Required Qualifications:
Bachelor's degree or equivalent education and related training
Two years of relevant insurance industry experience
Appropriate insurance license - Property & Casualty
Strong client relations skills; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems
Demonstrated proficiency in basic computer applications such as Microsoft Office Suite
Ability to travel, occasionally overnight
Preferred Qualifications:
Advanced degree
Certification in field of endeavor
Experience with Requests for Proposal
General Description of Available Benefits for Eligible Employees of TIH Insurance:
All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of TIH Insurance offering the position. TIH offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
TIH supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Crump Life Insurance is a Drug Free Workplace.
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