2025 Legislative Session Information Specialist - Short Term

This non-partisan position is a short term position with the Montana Legislative Services Division. Work shifts will start January 6th, 2025, and may continue through the term of the legislative session (end of April – beginning of May). Schedule will vary between the hours of 7:30 am - 5:30 pm, including some hours on Saturdays. The Legislative Services Division provides nonpartisan, independent services for the Legislature. Training will be January 3, 2025. This short term position may have some ability to remote work but must be with in the Helena MT area. Duties: Answers telephone inquiries from the public concerning the Legislature using a computerized bill status information system and a variety of other information aids; takes incoming telephone calls for legislators and inputs messages on a computerized messaging system according to office policies; and performs related duties as required. Competencies: General knowledge of state government and the legislative process; prior knowledge of Montanagovernment and legislative process preferred; and good knowledge of telephone procedures. Skill in the use of the telephone and computer keyboard. Ability to: answer the telephone using appropriate etiquette; interact with the public in an extremely courteous manner: input telephone messages with speed and accuracy; learn to use computerized systems to record and find information; learn to use various information aids and choose among them for an appropriate source for answering questions; speak and write standard English fluently; maintain neutrality; and remain calm and function under pressure and occasional inappropriate verbal abuse from the public. Education/Experience: The minimum knowledge, skills, and abilities required for entry at this position are typically acquired through a combination of education and experience equivalent to graduation from high school, with education or experience in government, public speaking, reception, and keyboarding preferred. Title: 2025 Legislative Session Information Specialist - Short Term Location: Helena Requisition ID: 24142993