Senior Manager, Product Management - Platform, Apple Online Store

SummaryApple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive.DescriptionIn this role, you will lead the team responsible for helping define and drive the Apple Online Store technical architecture and roadmap. Working together with key cross functional partners, such as Product, Program, Product Marketing, Merchandising, Digital Content Management, Engineering, Operations, and more, you will help chart a course for us to modernize our architecture. Your role is to challenge old assumptions, and bring the flexibility and dynamism that our business teams need to take us into the future — all while keeping our existing multi-billion dollar business running flawlessly. Your experience building complex, scalable systems, will help inform our architecture choices and encourage us to explore new technologies. Beyond strategy and roadmaps, you’ll lead the team in diving into the details and helping drive projects to implement upgrades to our tools and processes.Develop multi-year product roadmaps and plans for key elements of our Apple Store online infrastructureLead a team that delivers complex technology projects and capabilitiesBuild and lead an effective team via hiring and team skill and culture developmentCommunicate ideas, plans, and program status to senior partners and executivesMinimum Qualifications10+ years Technical Product Management, Technical Program Management, and/or Engineering Management7+ years managing a team of Product or Technical Program Managers, and 3+ years experience leading managers and senior individual contributorsExperience designing and evolving organizational structures, hiring and developing diverse, highly motivated team membersDeep understanding and experience designing and building complex, large scale, multi-tenant systems; expertise in designing for scaleKey QualificationsHighly skilled at building a strong team culture with a focus on team and individual developmentProven track record of developing and delivering multi-year experience and capability roadmaps with complex interdependenciesSkilled at leading teams that deliver high quality, innovative technology productsStrong leadership presence and communication skills that span executive, partner, and project communication, including the ability to communicate technical concepts to non-technical audiencesAbility to drive process and program improvement via direct and cross-functional partner teamsStrong analytical skills, comfort working in an ambiguous environment, and ability to use data and metrics to back up assumptionsSkilled at resource balancing and conflict management, constantly driving what matters and cutting through ambiguityDemonstrated ability to assess business needs and prioritize accordinglyEducation & ExperiencePay & BenefitsAt Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $238,300 and $358,200, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Equal Opportunity EmployerApple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

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