Accessibility Manager

Department SummaryExcelling in quality, innovation, and impact, UCLA Extension (UNEX) is one of the top providers of continuing and professional education in the United States, offering programs and classes to more than 50,000 students per year through approximately 4,500 classes and certificate programs to meet the professional development, continuing education, and personal enrichment needs of the full spectrum of traditional, nontraditional, domestic, international, professional, and continuing education students throughout and beyond Los Angeles.Access, Equity, Diversity, and Inclusion (AEDI) is one of UCLA Extension's guiding principles. We strive to extend access to UCLA, our programs, and services to underrepresented communities and populations, while serving as a model organization for AEDI in the field of continuing higher education. Committed to attracting and retaining diverse staff & instructors, UCLA Extension welcomes your experiences, perspectives, and unique identity.Position SummaryReporting to the Director of Student Resilience in the UCLA Extension Office of Disability Services (ODS), the Accessibility Manager is responsible for administrative oversight and service delivery for Extension students registered with ODS, ensuring compliance with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Amendments Act of 2008.Major responsibilities include:Leading/Conducting assessments: Final approver of Verification of Disability forms, medical documentation, and psychological/psychoeducational evaluations to verify disabilities according to University, State, and Federal guidelines, and determine appropriate accommodations and support.Student counseling: Explain to and advise students on Extension and UCLA policies and procedures related to accessibility and disability services, and make referrals to on-campus and off-campus resources.Campus & Community Partnership Development and Management: Outreach and/or coordinate with on-campus and off-campus departments and programs to develop, maintain, and expand services for students served by ODS.Workshop Development & Facilitation: Develop, plan, coordinate, execute, and lead small group workshops on equitable disability management and advocacy.Compliance Training Management: Deliver inclusive and accessible disability awareness compliance training presentations for campus faculty, staff, and students as well as manage overall compliance activities relevant to student disability services.Design, Produce, and Manage Program Materials: Design and author written program materials, oversee proctoring activities, and ensure strict exam integrity.Additional support: Assist with other ODS services and functions as directed by the Director of Student Resilience.Salary & Compensation*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit

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to calculate the total compensation value with benefits.Qualifications4 - 5 years Minimum of progressively responsible, related professional experience in disability services, preferably in a postsecondary or closely related setting and working knowledge of support services and accommodation methods. (Required)Posses strong and genuine commitment to inclusive excellence and helping to develop the next level of transformative leadership within the Center for Student Resilience and Office of Equity, People & Culture. Acts as an employee champion and change agent. (Required)Expertise and strict adherence to the Federal Educational Rights and Privacy Act (FERPA), Americans with Disabilities Act, and Section 504 of the Rehabilitation Act. (Required)Demonstrated experience honoring confidentiality and handling confidential/sensitive matters with discretion and tact. Exceptional professional judgment working with a population of students who can sometimes be vulnerable and in need of sensitive support. (Required)Exceptional interpersonal, written, and verbal communication skills to ensure direct, effective, respectful, and collaborative interactions. Advanced cultural competence and excels in communicating with stakeholders from diverse backgrounds, including students, instructors, senior-level administrators, staff, campus department personnel, external vendors, and the public. (Required)High proficiency in reading and interpreting policies and procedures written in Standard English. Advanced ability to clearly and accurately convey policy/procedures to students and other internal/external customers in an easily understandable manner. (Required)Strong ability to maintain calm and professional demeanor when communicating with impacted students or facing an emergency situation. (Required)Advanced analytical and research skills to interpret data, identify trends, and anticipate impacts of proposals on policy and practices. (Required)Advanced ability to advise, facilitate, and problem-solve effectively and diplomatically under time pressures, frequent interruptions, and distractions in a fast-paced environment. (Required)Highly experienced in training others and contributing to the development and assessment of training programs. Strong public speaking and presentation skills, with familiarity in both traditional and modern training methods. (Required)Expertise of assessment, accommodation, and intervention techniques specific to various disabilities, such as learning disorders, mobility impairments, and visual impairments. Advanced ability to counsel on disability management and develop compensatory strategies for students with a wide range of disabilities. (Required)Demonstrate reliability by following through on promises and commitments. (Required)High proficiency in utilizing various student service systems, including but not limited to Student Information Systems (SIS), live chat platforms, and case management tools. Highly experienced in understanding and developing basic workflows. Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint. (Required)Education, Licenses, Certifications & Personal AffiliationsBachelor's Degree Bachelor's degree in related area and / or equivalent experience / training. (Required)Master's Degree Advanced degree in related area, preferably in higher education/student affairs, and / or equivalent experience / training. (Required)Special Conditions for EmploymentBackground Check: Continued employment is contingent upon the completion of a satisfactory background investigation.Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.Flexible and able to work varying shifts as needed. (Required)Schedule8:00 AM to 5:00 PMUnion/Policy Covered99-Policy CoveredComplete Position Descriptionhttps://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&jobcode=TBD_2090

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