Walmart
Senior UX Designer - CX - Ecommerce
Walmart, San Bruno, California, United States, 94066
Position Summary...
What you'll do...
Walmart CX Design - Senior UX Designer
About the Team
The Walmart D esign team creates experiences and designs web experiences , tools, and mobile app features for millions of Walmart customers and associates. As a part of the product design team that is at the forefront of retail, you will be responsible for building best-in-class experiences that drive continuous improvement and innovation in the world's largest company. If you are motivated by complex challenges and want to build the future of commerce and consumer services, a Design role at Walmart could be what you have been looking for.
As a Senior UX Designer, you will help transform complex workflows and information into easy-to-use experience design. You will use your knowledge of the Design Thinking process to collaborate with partner teams, facilitate conversations, create concepts, run design sprints, and build rapid prototypes to leverage collective creativity. You will focus on growing your strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the broader team. You will create and champion a highly usable experience before delivering pixel-perfect designs.
As a designer on the Walmart CX Design T eam, you'l l be d esigning omni-channel commerce products and experiences. You will bring together our retail and consumer services for our customers as they interact with us online, in our apps or visiting our stores. You will set the vision for the best customer experience and create a space for cross-functional colleagues to collaborate. You will use your knowledge of the Design Thinking process to collaborate with partner teams, facil itate conv ersations, create concepts, run design sprints, and build rapid prototypes to lever age the collective creativity. You will employ your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to cross-functional partners and the leadership team. While working with partners to deter mine a sh ared plan forwa rd that balances business and technology considerations, you will create and champion an experience that is highly usable before delivering pixel-perfect designs.
You will sweep us off our feet if you have...
A robust design aesthetic that brings together brand expressions and systems thinking.
A record of accomplishment working cross-functionally with shipping successful products.
A strategic mindset and a system thinking approach to take the complex and make it simple and deliver well-rounded solutions that meet user needs and business goals.
Ability to explore a variety of design ideas and iterate quickly.
Good presentation and storytelling skills. You collaborate and communicate effectively with teams and partners.
Comfort with ambiguity. You embrace constraints and the unknown; you help discover and define the problem space.
A growth mindset and keen sense of curiosity, always looking to improve things and new ways to do so.
Experience of educating and mentoring designers.
You will make an impact by:
Crafting the best experiences for millions of Walmart users and customers.
Partnering with design research to create insightful design solutions.
Constantly balancing business goals with user needs.
Rapid prototyping and experimenting in a fast-paced environment.
Multitasking across different projects and adapting to changing priorities.
Working with our Design System team to expand the component library.
Championing the Design Thinking philosophy throughout the business.
Communicating effectively with kindness and empathy.
Collaborating seamlessly with cross-functional partners.
Creating scalable experiences in partnership with our Design System team.
Championing the Design Thinking philosophy throughout the business.
Minimal qualifications:
Degree in HCI, Information Architecture, Digital Design, or similar and 5 + years of experience in product design.
A fantastic portfolio.
Excellent written and verbal communication. Interest, if not experience, in healthcare and e-commerce domains.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Perks and Benefits
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO (Paid Time Off) , multiple health plans, and much more.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas, and opinions - while being inclusive of all people.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart .
The annual salary range for this position is $117,000.00-$234,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 5 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.
Primary Location...
850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
What you'll do...
Walmart CX Design - Senior UX Designer
About the Team
The Walmart D esign team creates experiences and designs web experiences , tools, and mobile app features for millions of Walmart customers and associates. As a part of the product design team that is at the forefront of retail, you will be responsible for building best-in-class experiences that drive continuous improvement and innovation in the world's largest company. If you are motivated by complex challenges and want to build the future of commerce and consumer services, a Design role at Walmart could be what you have been looking for.
As a Senior UX Designer, you will help transform complex workflows and information into easy-to-use experience design. You will use your knowledge of the Design Thinking process to collaborate with partner teams, facilitate conversations, create concepts, run design sprints, and build rapid prototypes to leverage collective creativity. You will focus on growing your strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the broader team. You will create and champion a highly usable experience before delivering pixel-perfect designs.
As a designer on the Walmart CX Design T eam, you'l l be d esigning omni-channel commerce products and experiences. You will bring together our retail and consumer services for our customers as they interact with us online, in our apps or visiting our stores. You will set the vision for the best customer experience and create a space for cross-functional colleagues to collaborate. You will use your knowledge of the Design Thinking process to collaborate with partner teams, facil itate conv ersations, create concepts, run design sprints, and build rapid prototypes to lever age the collective creativity. You will employ your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to cross-functional partners and the leadership team. While working with partners to deter mine a sh ared plan forwa rd that balances business and technology considerations, you will create and champion an experience that is highly usable before delivering pixel-perfect designs.
You will sweep us off our feet if you have...
A robust design aesthetic that brings together brand expressions and systems thinking.
A record of accomplishment working cross-functionally with shipping successful products.
A strategic mindset and a system thinking approach to take the complex and make it simple and deliver well-rounded solutions that meet user needs and business goals.
Ability to explore a variety of design ideas and iterate quickly.
Good presentation and storytelling skills. You collaborate and communicate effectively with teams and partners.
Comfort with ambiguity. You embrace constraints and the unknown; you help discover and define the problem space.
A growth mindset and keen sense of curiosity, always looking to improve things and new ways to do so.
Experience of educating and mentoring designers.
You will make an impact by:
Crafting the best experiences for millions of Walmart users and customers.
Partnering with design research to create insightful design solutions.
Constantly balancing business goals with user needs.
Rapid prototyping and experimenting in a fast-paced environment.
Multitasking across different projects and adapting to changing priorities.
Working with our Design System team to expand the component library.
Championing the Design Thinking philosophy throughout the business.
Communicating effectively with kindness and empathy.
Collaborating seamlessly with cross-functional partners.
Creating scalable experiences in partnership with our Design System team.
Championing the Design Thinking philosophy throughout the business.
Minimal qualifications:
Degree in HCI, Information Architecture, Digital Design, or similar and 5 + years of experience in product design.
A fantastic portfolio.
Excellent written and verbal communication. Interest, if not experience, in healthcare and e-commerce domains.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Perks and Benefits
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO (Paid Time Off) , multiple health plans, and much more.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas, and opinions - while being inclusive of all people.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart .
The annual salary range for this position is $117,000.00-$234,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 5 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.
Primary Location...
850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.