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Chervon North America

Product Manager | Commercial Outdoor Power Equipment

Chervon North America, Naperville, Illinois, United States, 60564


Chervon is one of the world’s largest power tool and outdoor power equipment manufacturers with a rich history of innovation. Chervon’s commitment to build a better world by building better tools is evident in the products we manufacture and our green approach to manufacturing. We focus on hand-held portable power tools, stationary bench tools, laser and electronic equipment and outdoor power equipment. With world-class R&D, design, manufacturing, supply chain, marketing, sales, and service teams throughout the world, we do it all.

Summary of Responsibilities:

The Product Manager – Commercial Outdoor Power Equipment will be responsible for a portion of our rapidly growing portfolio of commercial outdoor power equipment. You will collaborate with counterparts here in North America and in our Nanjing, China headquarters to create end user value through great products.

This Product Manager will be expected to develop a deep understanding of how end-to-end value is delivered to both our direct customers and their customers (landscape companies and grounds keepers). The Product Manager will use this context to investigate opportunities to improve or grow our product portfolio, collaborating closely with the team to conduct both generative research and concept validation. The Product Manager owns their portion of our total offering, serving as strategist, product champion, and subject matter expert for their categories.

Key Job Responsibilities:

Develop a market-informed portfolio strategy and roadmap to create a strong linkage between our end users and products

Be the conduit between the user/consumer and our Product Solutions Group (R&D, China Product Management) to specify and bring to market a steady pipeline of new products

Create a market-leading user experience by conducting research and collaborating with our industrial design teams to clearly articulate users’ desirable outcomes and use cases

Collaborate across functions to define and deliver great customer experiences and value from end-to-end

Assist in educating our trainers and marketing teams on our value propositions and offerings

Use direct user feedback and data analytics to drive continuous improvement of our existing products

Required Education and Experience:

Bachelor's degree, preferably in Engineering, UX design/research, market research, business, or marketing (with specialization in product management), or related degree

5-7 years of experience in product management, UX design, market research, or similar roles

Work experience in roles involving defining, validating, launching, and managing products

Demonstrated ability to collaborate and drive consensus across teams internationally

Experience building customer journey maps, needs-based user segmentation models, and user personas strongly preferred

Durable goods experience strongly preferred, ideally in a business-to-business environment

Supervisory Responsibility

This is an individual contributor role.

Travel:

This position requires approximately 25% travel; some international

Work Environment:

This job operates in professional office, retail, and outdoor environments as well as virtually. Expect to work 3-5 days/week in the office and 0-2 days/week virtually when not traveling.

Chervon North America operates in a casual and fun environment. We offer a very competitive benefits package including health, dental, vision, short/long-term disability, life insurance, parental leave, a generous 401(k) match, an open PTO program and a hybrid work environment.

We think Chervon is a great place to work! Be part of our new future! Better Tools. Better World.

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