Palmas Restaurant Group
Host-Hostess (Full-Time) TSR - Frontera Cocina, Disney Springs
Palmas Restaurant Group, Orlando, Florida, us, 32885
About the OrganizationPalmas Restaurant Group has been an Operating Participant with Walt Disney World since 1982. We operate a variety of food and beverage locations at Epcot Theme Park, Disney's Coronado Springs Resort, and Disney Springs. We offer a fun and fast-paced working environment, competitive pay rates, and many Disney perks. Our Company prides itself on creating unique, memorable dining experiences by providing our guests with world-class service, exceptional cuisine, and beautiful restaurant atmospheres.
EOE StatementPalmas Restaurant group is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, marital status, religion, national origin, citizenship, disability, veteran status or any other legally protected category.
Description
Come and Join Our Team!
We offer great benefits, competitive wages, along with Disney passes and discounts!
General Description
Being a Host/Hostess is more than just greeting and seating guests. The primary responsibility of the Host/Hostess is to be the first point of contact for the guest with the restaurant. The Host/Hostess must know everything about the restaurant, from hours of operation and directions to reservations and available seating. This information is used to make the guests' arrival at the restaurant a flawless experience and to keep other team members informed of what to expect.
Work DutiesAnswer phone in a timely and appropriate mannerPrepare and maintain Host/Hostess area for guest arrivalProperly and efficiently utilize the restaurant reservation, seating and paging systemsPolitely greet all guests in a timely fashionLead guests to the table and seat guests in an appropriate fashionPolitely inform guests of wait times and prepare wait lists as necessaryAnswer any guest questions as necessaryOffer all guests a fond farewellHave basic knowledge of acceptable forms of payment and the Disney Dining PlanPerform work duties in compliance with all Company guidelines and policiesDisplay proper food safety procedures at all timesFollow all necessary laws and processes for the safe service of alcoholWork closely with all other team members and display good teamworkFollow the Disney 5-Keys Basics, Service Basics and Company Guidelines at all timesAll other tasks as assignedNOTE: This Job Description is subject to change at any time
Position Requirements
Work Experience & Education Requirements
Minimum of one year of restaurant experience preferredMinimum of a high school diploma or equivalentPrevious host/hostess experience preferredMust have or be able to obtain a State of Florida Food Safety CertificateMust have or be able to obtain a Florida Responsible Vendors CertificateMust be well versed in food safety - including proper techniques for handling food and personal hygiene requirement.Must be well versed in laws and company practices regarding the safe and legal service of alcoholic beveragesWorking Conditions & Physical Requirements
Must be able to perform all necessary job functionsMust be able to stand and be mobile for up to 4 consecutive hoursMust be able to function in narrow spaces, such as those found in kitchens and dining roomsMust be able to lift and carry equipment/food up to 50 poundsMust be able to push and pull (carts, doors etc.)Must be able to reach, bend, kneel, stoop and crouchMust be able to perform repetitive tasksMust be able to complete work duties in a variety of environmental conditions, including coolers, freezers, kitchen environments and outdoorsMust be able to work around foods containing various food allergensMust be able to communicate and interact politely and effectively with guests of all typesMust be able to effectively satisfy guest demandsMust be able to work effectively in a fast-paced environmentMust be fluent in the English languageMust be available to work weekends and holidaysMust be able to arrive for all assigned shifts on-timeMust be able to comply company appearance guidelines
PositionHost-Hostess (Table Service)
DivisionVista Springs dba Frontera Cocina at Disney Springs
LocationFrontera Cocina
This position is currently accepting applications.
EOE StatementPalmas Restaurant group is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, marital status, religion, national origin, citizenship, disability, veteran status or any other legally protected category.
Description
Come and Join Our Team!
We offer great benefits, competitive wages, along with Disney passes and discounts!
General Description
Being a Host/Hostess is more than just greeting and seating guests. The primary responsibility of the Host/Hostess is to be the first point of contact for the guest with the restaurant. The Host/Hostess must know everything about the restaurant, from hours of operation and directions to reservations and available seating. This information is used to make the guests' arrival at the restaurant a flawless experience and to keep other team members informed of what to expect.
Work DutiesAnswer phone in a timely and appropriate mannerPrepare and maintain Host/Hostess area for guest arrivalProperly and efficiently utilize the restaurant reservation, seating and paging systemsPolitely greet all guests in a timely fashionLead guests to the table and seat guests in an appropriate fashionPolitely inform guests of wait times and prepare wait lists as necessaryAnswer any guest questions as necessaryOffer all guests a fond farewellHave basic knowledge of acceptable forms of payment and the Disney Dining PlanPerform work duties in compliance with all Company guidelines and policiesDisplay proper food safety procedures at all timesFollow all necessary laws and processes for the safe service of alcoholWork closely with all other team members and display good teamworkFollow the Disney 5-Keys Basics, Service Basics and Company Guidelines at all timesAll other tasks as assignedNOTE: This Job Description is subject to change at any time
Position Requirements
Work Experience & Education Requirements
Minimum of one year of restaurant experience preferredMinimum of a high school diploma or equivalentPrevious host/hostess experience preferredMust have or be able to obtain a State of Florida Food Safety CertificateMust have or be able to obtain a Florida Responsible Vendors CertificateMust be well versed in food safety - including proper techniques for handling food and personal hygiene requirement.Must be well versed in laws and company practices regarding the safe and legal service of alcoholic beveragesWorking Conditions & Physical Requirements
Must be able to perform all necessary job functionsMust be able to stand and be mobile for up to 4 consecutive hoursMust be able to function in narrow spaces, such as those found in kitchens and dining roomsMust be able to lift and carry equipment/food up to 50 poundsMust be able to push and pull (carts, doors etc.)Must be able to reach, bend, kneel, stoop and crouchMust be able to perform repetitive tasksMust be able to complete work duties in a variety of environmental conditions, including coolers, freezers, kitchen environments and outdoorsMust be able to work around foods containing various food allergensMust be able to communicate and interact politely and effectively with guests of all typesMust be able to effectively satisfy guest demandsMust be able to work effectively in a fast-paced environmentMust be fluent in the English languageMust be available to work weekends and holidaysMust be able to arrive for all assigned shifts on-timeMust be able to comply company appearance guidelines
PositionHost-Hostess (Table Service)
DivisionVista Springs dba Frontera Cocina at Disney Springs
LocationFrontera Cocina
This position is currently accepting applications.