Advantage Solutions
Client Services Manager
Advantage Solutions, Grand Rapids, Michigan, us, 49528
Client Services Manager
Job Locations
US-MI-Grand Rapids
Primary Posting Location : City
Grand Rapids
Primary Posting Location : State/Province
MI
Primary Posting Location : Postal Code
49501
Primary Posting Location : Country
US
Requisition ID
2024-433891
Position Type
Full Time
Category
Client Services/Account Management
Minimum
USD $50,800.00/Yr.
Maximum
USD $63,500.00/Yr.
Summary
Client Services ManagerAt our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Client Services Manager who can lead the creation and implementation of in-store marketing events within major retailers. This Client Service Manager will be responsible for project development, budget management, execution monitoring, issue resolution, reporting, and invoicing. This ideal candidate will manage all related financial activities while providing a high level of service to client representatives and the internal team. As part of our winning team, you'll receive top-tier training, competitive base salary, and a comprehensive benefits package all with the opportunity for career growth. Looking to make an impact on overall growth strategies for the Consumer Packaged Goods industry?Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!What we offer:Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company matchTraining and Career DevelopmentGenerous Paid Time-OffResponsibilities:Project Management duties including: event program tracking, timeline development and management, budget management, pre- and post-promotional analysis, and reporting.Develop effective client and retailer relations to facilitate communication and execution with internal departments to ensure that deliverables are successfully achieved.Responsible for monitoring and adjusting project budgets and billing to ensure accuracy and timeliness. Responsible for over site of timeline revisions.Ability to make autonomous decisions on behalf of company strategy.Effectively communicate project KPI's to stakeholders throughout the business.Qualifications:Bachelor's Degree or equivalent experience is required; PMP certified or equivalent experience preferred1-3 years of experience in the applicable field (i.e. CPG industry, sales and marketing agency, Customer, or Client)Possess negotiation, project management, and research, analysis, and presentation skillsCreative thinker and self-starter who is able to effectively handle multiple tasks and projects simultaneouslyAble to build and maintain strong client relationshipsProficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Visio, etc.)Job Will Remain Open Until FilledResponsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.Position SummaryThe Client Services Manager is responsible for the creation, approval, and the implementation of events. These responsibilities include project development, budget management, execution monitoring, issue resolution, reporting, and invoicing. Manages all related financial activities while providing a high level of service to client representatives and co-workers. Assist the organization in achieving a services excellence culture.Essential Job Duties and ResponsibilitiesPerform project management duties to include; event program tracking, timeline development and management, budget management, pre- and post-promotional analysis, and reporting.Supervise team members and monitor their daily reporting and task performance.Ability to make autonomous decisions on behalf of our company strategy.Develop effective client and retailer relationships to facilitate communication and execution with internal departments to ensure that deliverables are successfully achieved.May be responsible for monitoring and adjusting project budgets and billing to ensure accuracy and timeliness. Responsible for over site of timeline revisions.Supervisory ResponsibilitiesDirect ReportsThis position does not have supervisory responsibilities for direct reportsIndirect ReportsDoes not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports.Travel and/or Driving RequirementsTravel and Driving are essential duties and function of this jobMay travel up to 25%Minimum QualificationsEducation Level:
(Required)
Bachelor's Degree or equivalent experience1-3 years of experience in Consumer products, brand, or agencyExperience in event execution preferredSkills, Knowledge and AbilitiesPossess negotiation, project management and research, analysis, and presentation skills.RetailLink knowledge a plusCreative thinker and self-starter who is able to effectively handle multiple tasks and projects simultaneouslyStrong organization, negotiation, and problem-solving skillsAbility to present to large and small groups in a variety of settingsExcellent written and verbal communication skillsTeam player with positive attitude.Able to build and maintain strong client relationshipsProficient is MS Word, Outlook, Excel, PowerPointEnvironmental & Physical RequirementsOffice / Sedentary RequirementsIncumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.Additional Information Regarding The Company Job Duties and Job Descriptions
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.CONNECT TO YOUR CAREER
Not ready to apply? Connect with us for general consideration.
Job Locations
US-MI-Grand Rapids
Primary Posting Location : City
Grand Rapids
Primary Posting Location : State/Province
MI
Primary Posting Location : Postal Code
49501
Primary Posting Location : Country
US
Requisition ID
2024-433891
Position Type
Full Time
Category
Client Services/Account Management
Minimum
USD $50,800.00/Yr.
Maximum
USD $63,500.00/Yr.
Summary
Client Services ManagerAt our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Client Services Manager who can lead the creation and implementation of in-store marketing events within major retailers. This Client Service Manager will be responsible for project development, budget management, execution monitoring, issue resolution, reporting, and invoicing. This ideal candidate will manage all related financial activities while providing a high level of service to client representatives and the internal team. As part of our winning team, you'll receive top-tier training, competitive base salary, and a comprehensive benefits package all with the opportunity for career growth. Looking to make an impact on overall growth strategies for the Consumer Packaged Goods industry?Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!What we offer:Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company matchTraining and Career DevelopmentGenerous Paid Time-OffResponsibilities:Project Management duties including: event program tracking, timeline development and management, budget management, pre- and post-promotional analysis, and reporting.Develop effective client and retailer relations to facilitate communication and execution with internal departments to ensure that deliverables are successfully achieved.Responsible for monitoring and adjusting project budgets and billing to ensure accuracy and timeliness. Responsible for over site of timeline revisions.Ability to make autonomous decisions on behalf of company strategy.Effectively communicate project KPI's to stakeholders throughout the business.Qualifications:Bachelor's Degree or equivalent experience is required; PMP certified or equivalent experience preferred1-3 years of experience in the applicable field (i.e. CPG industry, sales and marketing agency, Customer, or Client)Possess negotiation, project management, and research, analysis, and presentation skillsCreative thinker and self-starter who is able to effectively handle multiple tasks and projects simultaneouslyAble to build and maintain strong client relationshipsProficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Visio, etc.)Job Will Remain Open Until FilledResponsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.Position SummaryThe Client Services Manager is responsible for the creation, approval, and the implementation of events. These responsibilities include project development, budget management, execution monitoring, issue resolution, reporting, and invoicing. Manages all related financial activities while providing a high level of service to client representatives and co-workers. Assist the organization in achieving a services excellence culture.Essential Job Duties and ResponsibilitiesPerform project management duties to include; event program tracking, timeline development and management, budget management, pre- and post-promotional analysis, and reporting.Supervise team members and monitor their daily reporting and task performance.Ability to make autonomous decisions on behalf of our company strategy.Develop effective client and retailer relationships to facilitate communication and execution with internal departments to ensure that deliverables are successfully achieved.May be responsible for monitoring and adjusting project budgets and billing to ensure accuracy and timeliness. Responsible for over site of timeline revisions.Supervisory ResponsibilitiesDirect ReportsThis position does not have supervisory responsibilities for direct reportsIndirect ReportsDoes not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports.Travel and/or Driving RequirementsTravel and Driving are essential duties and function of this jobMay travel up to 25%Minimum QualificationsEducation Level:
(Required)
Bachelor's Degree or equivalent experience1-3 years of experience in Consumer products, brand, or agencyExperience in event execution preferredSkills, Knowledge and AbilitiesPossess negotiation, project management and research, analysis, and presentation skills.RetailLink knowledge a plusCreative thinker and self-starter who is able to effectively handle multiple tasks and projects simultaneouslyStrong organization, negotiation, and problem-solving skillsAbility to present to large and small groups in a variety of settingsExcellent written and verbal communication skillsTeam player with positive attitude.Able to build and maintain strong client relationshipsProficient is MS Word, Outlook, Excel, PowerPointEnvironmental & Physical RequirementsOffice / Sedentary RequirementsIncumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.Additional Information Regarding The Company Job Duties and Job Descriptions
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.CONNECT TO YOUR CAREER
Not ready to apply? Connect with us for general consideration.