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University of Miami

Director, Human Resources - Client Services

University of Miami, Miami, Florida, us, 33222


CORE JOB FUNCTIONS

Oversees the effective utilization of the University of Miami employee workforce, while supporting system-wide employee workforce planning, strategies and initiatives. Assists clients with the evaluation of their business plans and the impact of existing and new discipline-specific programs/strategies and/or regulatory actions and direct formulation of the department objectives.Ensures compliance with all applicable laws, regulations and governmental requirements. Maintains knowledge of industry trends, state/federal employment legislation, as well as day-to-day management of employees, and reducing legal risks.Establishes and maintains positive, productive and collaborative relationships with internal and external partners to support an engaged and inclusive culture that advances the University of Miami’s mission, vision, strategic objectives and business goals.Manages and resolves complex employee relations issues and conducts effective, thorough and objective investigations. Exercises due diligence in the review and research of evidence/documents in order to analyze the overall facts of the case and ensure HR staff recommendations for action are appropriate. Counsels and advises employees and managers on employee relations practices.Initiates, develops and executes Work Environment Assessments. Conducts recurring meetings and site visits with respective business units and general employee population to gauge work environment.Provides day-to-day guidance to direct staff or clients regarding the coaching, counseling, career development and disciplinary actions for staff.Reviews and makes recommendations to executive management for improvement of policies, procedures, and practices related to personnel matters. Manages communication of changes in policies and procedures and ensures adherence. Fosters an engaged employee environment through consistency and uniformity in application and interpretation of governing policies, practices and all terms and conditions of employment.Develops reporting procedures and other methods to establish accountability and measure success. Monitors client metrics (i.e. vacancy, turnover rates, etc.) regularly.Assists with the revision of processes and procedures to reflect progressive approaches to human resources management and to improve HR effectiveness.Identifies training needs for business units and individual executive coaching needs. Facilitates training, including orientation, as needed. Participates in the evaluation and monitoring of training in order to determine the success of training programs and that training objectives are met.Completes special projects or assignments as required, to include serving on committees and participation in HR related meetings and events.Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.CORE QUALIFICATIONSEducation:

Bachelor’s Degree in relevant fieldExperience:

Minimum 7 years of relevant experienceKnowledge, Skills and Attitudes:Commitment to the University’s core valuesAbility to communicate effectively in both oral and written formAbility to maintain effective interpersonal relationshipsAbility to recognize, analyze and solve a variety of problemsAbility to manage a budget and work within the constraints of that budgetAbility to direct, manage, implement, and evaluate department operationsAbility to establish department goals and objectives that support the strategic planAbility to lead, motivate, develop and train othersProficiency in computer software (i.e. Microsoft Office)The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.Job Status:

Full timeEmployee Type:

StaffPay Grade:

H18

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