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NANA Regional Corporation

Systems Administrator - Senior (TS/SCI)

NANA Regional Corporation, Richmond, Virginia, United States,


Our successful candidate will perform all Systems Administrator - Senior duties providing direct support to enterprise networked systems and managing Microsoft server infrastructure solutions across multiple solution areas in a DoD enterprise environment.Responsibilities

Install and maintain servers, workstations, desktops, laptops, and basic cabling.Maintain systems architecture across multiple networks and locations.Install, administer, and maintain virtual and physical hosts.Administer Active Directory users and devices.Integrate new technologies into new and existing systems.Transition and migration of enterprise systems.Determine isolation and resolution of complex hardware and software problems.Perform account maintenance, data integrity, and file system security.Utilize manual checks, GUI-based, and command line tools (PowerShell) to troubleshoot and remediate basic to complex systems hardware, software, and configuration issues.Basic network troubleshooting in support of the datacenter and workstation/LAN connectivity.Collect, review, and store server log files to identify and remediate system issues.Document system configurations and propose and/or implement system changes.Apply security patches, IAVAs, STIGS, and updates (including operating system updates).Assist Service Desk technicians as needed with Tier I and Tier II troubleshooting.Patching of desktop systems, software, printer issues, and server related issues as needed.Participate in or lead special projects and day-to-day operations as assigned by the site lead.Clearly communicate technical information to both technical and non-technical personnel.Mentor, lead, and train junior technicians as directed.Qualifications

Active DOD TS/SCI (as recorded in DISS).Currently possess DoD 8570.1-M IAT Level II.Currently possess a Computing Environment certification or must be obtained within 90 days of start date.Ability to frequently lift, carry, and move equipment (up to 25 lbs.).Knowledge of ITIL v3 processes.Desired Qualifications

ITIL v3 (or greater) certification.MCSA or MCSE Windows 10 (or greater) certification.Experience working in an IT service desk environment.Experience working with enterprise-level IT devices HBSS, or ACAS.Experience working with IT Service Management ticketing software SCSM, ServiceNow.Ability to complete difficult and complex assignments independently.Ability to provide over the phone troubleshooting instructions to customers.Must have a valid driver’s license; supports several locations on Fort Belvoir.Job ID

2024-13997Work Type

On-Site

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