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Alibaba Cloud

Alibaba Cloud-Solutions Architect-Sunnyvale, US

Alibaba Cloud, Sunnyvale, California, United States, 94087


The Solution Architect (SA) role is a KEY pre-sales technical position in Alibaba Cloud’s international business division. Our seasoned solution architects offer comprehensive IT knowledge and industry insights when crafting solutions for customers and partners. Solution Architects are ultimately responsible for architecting solutions that enable customer and partner success. Key responsibilities include but are not limited to:

Working closely with customers and partners to ensure successful solution delivery of Alibaba Cloud services

As a thought leader, evangelizing and helping customers and partners understand the technical and business benefits of Alibaba Cloud products, solutions and services

Understanding the unique requirements of customers and partners, and providing appropriate technical solutions and architecture designs based on Alibaba Cloud technologies, solutions and services

Creating and presenting solution architecture designs to C-level/Senior personnel

Responsible for demo development and testing Alibaba Cloud services when necessary

Providing assistance to customers and partners to migrate their existing IT systems onto Alibaba Cloud

Providing guidance in large enterprise implementation

Output market insight analysis report of segmented fields based on demand information such as market development trend, market space, core scenarios and pain points in the segmented fields.

Collect competitive information, and give differentiated competitive solutions through the analysis of strategies and scenarios of competing pairs in competitive projects

Produce targeted solutions according to customer needs, in the project, develop correct product selection strategy, POC test strike strategy, bidding & bid strategies, product configuration strategy, etc., achieve contract signing, and continuously ensure the increase of Alibaba Cloud's market share in this customer.

Promote the incubation and replication of public cloud solutions in segmented fields.

Timely identify and deal with risks of the technology and project during the solution landing process, collaborate with the product team and delivery team for normal fulfillment, and achieve revenue conversion.

Accumulate knowledge documentation such as universal cloud architecture templates, best practices, and cases for the segmented fields/scenarios.

Provide the presentations, evangelism and empowerment training for sales teams and eco-partners.

Abstract and summarize product requirements and defects in segmented fields, promote product improvement, new product projects, and major functions launch, enhance product competitiveness.

Minimum Requirements:

Solid foundation in computer science and cloud computing, with a good understanding of network, compute, storage systems

Good understanding in enterprise applications, such as ERP systems (SAP, Oracle)

Solid experience with modern web stacks, big data or AI applications

A minimum of 5+ years in solution architecture design or consulting with hands on large-scale implementation experiences in North America and Global

Expert knowledge and understanding of solution architecture design, and familiar with architectural methodologies and practices in Internet based applications

Familiarity with procedures and tools for application migration and cloud/virtualization solutions for Enterprise customers

Ability to learn quickly and have a passion for cloud technology

Ability to think strategically about business, products, and technical challenges

Possess a passion for innovation, and helping customers and partners to achieve success

Comfortable working for a global “start-up”, with high cultural diversity; ability to work in a fast-paced, high pressure, deadline-driven environment

Excellent presentation, public speaking, and written communication skills

Security, Big data, ML, AI experience is a plus

30-50% Travel required (Domestic and International)

The basic pay range for this position at commencement of employment is expected to be between $122,000/year and $202,000/year. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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