PUIG Deutschland GmbH
Retail & Education Manager-Travel Retail Americas
PUIG Deutschland GmbH, Miami, Florida, us, 33222
Location: Miami, FL, USTeam: MarketingJob type: PermanentPuig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.The Opportunity
Puig creates unique and highly desirable beauty and fashion brands that empower people to reinforce their self-esteem and find their own expression in a family-owned company that aims to leave a better world for the next generation.Mission:As a Retail & Education Manager, your mission is to develop and lead the Education Strategy for Travel Retail Americas (TRA) to offer a unique travel retail relevant Customer Experience, partnering with the local and Global Team teams.What you'll get to do
Define and successfully implement Travel Retail Americas Education StrategyDevelop in collaboration with Global Travel Retail and Marketing & Retail Director the Travel Retail Americas (TRA) Education Strategy and ensure a successful implementationTranslate Global Travel Retail strategy into TRABuild and deliver in collaboration with Training Managers, Marketing and Commercial team a comprehensive Education plan in line with TRA’s MissionBuild and closely follow-up Education and Travel and Expenses Budget in line with TRA’s Mission and objectivesBuild & foster relationships with all global and local teams to ensure alignment & perfect executions.Be in constant liaison with Commercial and field teams to learn and adapt our needs and communicate these on a regular basis to Global Travel RetailConduct competitive analysis to benchmark performance and identify areas for improvement.Lead the digitalization of Travel Retail Americas by working on a Retail Digital Tool: REX implementationLead Annual Education Seminar and BR eventsWork closely with the Global Team to implement regular Mystery Shopping visits in top locations, analyze results to identify trends and patterns, and define action plan. Follow up with Sales Team and Global Team.Forecast all Supply planning and sales forecasting (CPS) Training & Beauty Representatives (BR) MaterialSuccessfully deploy training tools developed by Global Travel Retail Deliver Trainings across the Americas region related to product knowledge, soft skills, sales techniques and brand histories and values.Perform Live Coaching Sessions with staff on the shop floor or digitallyManage the digital education app and ensure high engagement level from field teams.Build a high performing and motivated teamLead and develop a team of Training Managers with a regional focusEnsure every team member understands TRA Mission and works towards itFoster cooperation within the team and across teamsSupport and encourage developmentBuild an atmosphere of trust, listen actively to the team, create a positive and supportive team dynamic, help structure their workWe'd love to meet you if you have
Experience:Previous experience in Retail, Beauty Industry and Travel Retail are a plus.5+ years’ experience in Education/Training.Experience at coaching teams and facilitating trainingsFamiliarity with different training methods (mentoring/coaching, on-the job and in-class training, e-learning, workshops, simulations, etc..).Familiarity with sales team’s management.Experience in leading and managing teams.Able to travel around 50% of the time in America and occasionally worldwideEducation:Degree in Business Administration, Marketing, Communication, Psychology, Pedagogy or similar discipline.Languages:Excellent command of Spanish and English are required. French and Portuguese are a plus.Skills:Excellent Communication, Presentation & Public Speaking skills.High Organization & People skills.Ability to motivate, inspire and influence others.Technical knowledge:Digital education platformsTraining methods (mentoring/coaching, on-the-job and in-class training, e-learning, workshops, simulations, etc..).Microsoft (PowerPoint, Excel)PowerBI Sell-out DashboardA few things you'll love about us
An entrepreneurial, creative and welcoming work cultureA range of learning and development opportunitiesAn international company with plenty of opportunities to growA competitive compensation & benefits packagePuig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.
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Puig creates unique and highly desirable beauty and fashion brands that empower people to reinforce their self-esteem and find their own expression in a family-owned company that aims to leave a better world for the next generation.Mission:As a Retail & Education Manager, your mission is to develop and lead the Education Strategy for Travel Retail Americas (TRA) to offer a unique travel retail relevant Customer Experience, partnering with the local and Global Team teams.What you'll get to do
Define and successfully implement Travel Retail Americas Education StrategyDevelop in collaboration with Global Travel Retail and Marketing & Retail Director the Travel Retail Americas (TRA) Education Strategy and ensure a successful implementationTranslate Global Travel Retail strategy into TRABuild and deliver in collaboration with Training Managers, Marketing and Commercial team a comprehensive Education plan in line with TRA’s MissionBuild and closely follow-up Education and Travel and Expenses Budget in line with TRA’s Mission and objectivesBuild & foster relationships with all global and local teams to ensure alignment & perfect executions.Be in constant liaison with Commercial and field teams to learn and adapt our needs and communicate these on a regular basis to Global Travel RetailConduct competitive analysis to benchmark performance and identify areas for improvement.Lead the digitalization of Travel Retail Americas by working on a Retail Digital Tool: REX implementationLead Annual Education Seminar and BR eventsWork closely with the Global Team to implement regular Mystery Shopping visits in top locations, analyze results to identify trends and patterns, and define action plan. Follow up with Sales Team and Global Team.Forecast all Supply planning and sales forecasting (CPS) Training & Beauty Representatives (BR) MaterialSuccessfully deploy training tools developed by Global Travel Retail Deliver Trainings across the Americas region related to product knowledge, soft skills, sales techniques and brand histories and values.Perform Live Coaching Sessions with staff on the shop floor or digitallyManage the digital education app and ensure high engagement level from field teams.Build a high performing and motivated teamLead and develop a team of Training Managers with a regional focusEnsure every team member understands TRA Mission and works towards itFoster cooperation within the team and across teamsSupport and encourage developmentBuild an atmosphere of trust, listen actively to the team, create a positive and supportive team dynamic, help structure their workWe'd love to meet you if you have
Experience:Previous experience in Retail, Beauty Industry and Travel Retail are a plus.5+ years’ experience in Education/Training.Experience at coaching teams and facilitating trainingsFamiliarity with different training methods (mentoring/coaching, on-the job and in-class training, e-learning, workshops, simulations, etc..).Familiarity with sales team’s management.Experience in leading and managing teams.Able to travel around 50% of the time in America and occasionally worldwideEducation:Degree in Business Administration, Marketing, Communication, Psychology, Pedagogy or similar discipline.Languages:Excellent command of Spanish and English are required. French and Portuguese are a plus.Skills:Excellent Communication, Presentation & Public Speaking skills.High Organization & People skills.Ability to motivate, inspire and influence others.Technical knowledge:Digital education platformsTraining methods (mentoring/coaching, on-the-job and in-class training, e-learning, workshops, simulations, etc..).Microsoft (PowerPoint, Excel)PowerBI Sell-out DashboardA few things you'll love about us
An entrepreneurial, creative and welcoming work cultureA range of learning and development opportunitiesAn international company with plenty of opportunities to growA competitive compensation & benefits packagePuig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.
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