Sexual Assault Center of NWGA
Program Director
Sexual Assault Center of NWGA, Cartersville, Georgia, United States, 30120
The Sexual Assault Center of Northwest Georgia, Inc.
Job Title:
Program Director
Location:
Serving Floyd, Bartow, Chattooga, and Polk Counties in Northwest Georgia
Job Classification:
Full-time, 100% grant-funded
Reports To:
Executive Director
The Sexual Assault Center of Northwest Georgia is excited to share its growth, offering new opportunities and positions to join the team. As a new role to the team, the Program Director (PD) will lead the implementation, management, and tracking of the SACNWGA's victim services program. The PD role requires experience in client service delivery, program management, team supervision, quality assurance and improvement, grants management, and handling of sensitive data. The PD will work closely with the ED to ensure all areas of the multifaceted victim services program including crisis intervention, forensic medical examinations, victim advocacy, legal advocacy, agency collaboration, and follow-up support are delivered effectively and efficiently while maintaining a focus on the mission to support and advocate for survivors of sexual assault.
Position Responsibilities:
Victim Services Program Management
Coordinate to ensure 24/7 coverage of the on-call schedule related to immediate/acute services
Ensures high-quality service delivery from all team members
Leads coordinating team of SANE Coordinator, Victim Advocacy Coordinator, and Lead Therapist in collaborative management of client services
Embody a model of dignity, respect, confidentiality, and professionalism with all victim, client, and partner interactions
Maintain relationships with coordinating and partner agencies for streamlined service delivery and collaboration
Serve as primary SAC contact for SART and MDT meetings
Apply quality assurance process for case management oversight
Manage service delivery at all SAC locations
Work with ED to identify areas for improvement and develop plans to address
Team Supervision
Supervise victim services team
Works with ED to complete annual performance assessments for team members
Manage victim advocacy contractor schedules, payments, onboarding, and on-going training
Work directly with Lead Therapist and SANE Coordinator to manage schedules, payments, onboarding, and on-going training for therapy and SANE contractors
Lead and facilitates training for direct service providers
Manage the internship program including recruitment, onboarding, and evaluation
Ensure team compliance in annual training requirements set by the organization and funding agencies
Encourage ongoing professional development for team members
Participate in staff meetings, volunteer meetings, and other organizational events/meetings
Reporting and Documentation
Responsible for maintaining and ensuring accuracy, integrity, and expediency of data and documentation for victim services-related statistics
Coordinate collection of auditing data and documentation
Oversee and ensure proper filing of Crime Victim’s Compensation claims for FME’s and other benefits
Complete quarterly victim services statistical reports (VSSR)
Provide necessary documentation and reporting for programmatic-related grants
Direct Victim Services
Provide direct victim services, including crisis line coverage and on-call duties
Advocate for victims, providing support to the survivor and their support people
Protocol Involvement
Leads quarterly SART meetings to review open cases with investigative agencies
Facilitates trainings for community partners and stakeholders
Coordinates internal process for updating g annual protocols including child abuse protocol (CAP) and sexual assault response team (SART)
System Creation and Maintenance
Develops and oversees the system for evidence collection monitoring and supervision
Implements processes for evaluation of efficacy and success of programs
Develops and manages programs and systems, creating efficient process flows, andmeasurements of accountability
Additional Responsibilities
Respond to requests and additional programmatic needs from ED
Participate in Board of Directors meetings, as needed
Participate in and support SAC fundraisers and community events, as appropriate
Qualifications:
Bachelor's degree in social work, counseling, psychology, or a related field (Master's degree preferred).
Minimum of 5 years of experience in providing direct services to victims or survivors, with a strong emphasis on trauma-informed care.
Minimum of 3 years of management experience in a direct services environment.
Proven ability to lead and supervise a team effectively.
Strong understanding of crisis intervention, legal advocacy, and forensic medical procedures.
Commitment to achieving programmatic goals set by the Executive Director (ED).
Demonstrated ability to adhere to compliance standards and policies.
A collaborative and adaptable approach, with a focus on professionalism and confidentiality.
Benefits:
Paid time-off, paid sick leave, paid holidays
Collaborative, compassionate team environment
To apply:
Please send cover letter, resume, and references to admin@sacnwga[dot]org with subject line PROGRAM DIRECTOR APPLICATION.
#J-18808-Ljbffr
Job Title:
Program Director
Location:
Serving Floyd, Bartow, Chattooga, and Polk Counties in Northwest Georgia
Job Classification:
Full-time, 100% grant-funded
Reports To:
Executive Director
The Sexual Assault Center of Northwest Georgia is excited to share its growth, offering new opportunities and positions to join the team. As a new role to the team, the Program Director (PD) will lead the implementation, management, and tracking of the SACNWGA's victim services program. The PD role requires experience in client service delivery, program management, team supervision, quality assurance and improvement, grants management, and handling of sensitive data. The PD will work closely with the ED to ensure all areas of the multifaceted victim services program including crisis intervention, forensic medical examinations, victim advocacy, legal advocacy, agency collaboration, and follow-up support are delivered effectively and efficiently while maintaining a focus on the mission to support and advocate for survivors of sexual assault.
Position Responsibilities:
Victim Services Program Management
Coordinate to ensure 24/7 coverage of the on-call schedule related to immediate/acute services
Ensures high-quality service delivery from all team members
Leads coordinating team of SANE Coordinator, Victim Advocacy Coordinator, and Lead Therapist in collaborative management of client services
Embody a model of dignity, respect, confidentiality, and professionalism with all victim, client, and partner interactions
Maintain relationships with coordinating and partner agencies for streamlined service delivery and collaboration
Serve as primary SAC contact for SART and MDT meetings
Apply quality assurance process for case management oversight
Manage service delivery at all SAC locations
Work with ED to identify areas for improvement and develop plans to address
Team Supervision
Supervise victim services team
Works with ED to complete annual performance assessments for team members
Manage victim advocacy contractor schedules, payments, onboarding, and on-going training
Work directly with Lead Therapist and SANE Coordinator to manage schedules, payments, onboarding, and on-going training for therapy and SANE contractors
Lead and facilitates training for direct service providers
Manage the internship program including recruitment, onboarding, and evaluation
Ensure team compliance in annual training requirements set by the organization and funding agencies
Encourage ongoing professional development for team members
Participate in staff meetings, volunteer meetings, and other organizational events/meetings
Reporting and Documentation
Responsible for maintaining and ensuring accuracy, integrity, and expediency of data and documentation for victim services-related statistics
Coordinate collection of auditing data and documentation
Oversee and ensure proper filing of Crime Victim’s Compensation claims for FME’s and other benefits
Complete quarterly victim services statistical reports (VSSR)
Provide necessary documentation and reporting for programmatic-related grants
Direct Victim Services
Provide direct victim services, including crisis line coverage and on-call duties
Advocate for victims, providing support to the survivor and their support people
Protocol Involvement
Leads quarterly SART meetings to review open cases with investigative agencies
Facilitates trainings for community partners and stakeholders
Coordinates internal process for updating g annual protocols including child abuse protocol (CAP) and sexual assault response team (SART)
System Creation and Maintenance
Develops and oversees the system for evidence collection monitoring and supervision
Implements processes for evaluation of efficacy and success of programs
Develops and manages programs and systems, creating efficient process flows, andmeasurements of accountability
Additional Responsibilities
Respond to requests and additional programmatic needs from ED
Participate in Board of Directors meetings, as needed
Participate in and support SAC fundraisers and community events, as appropriate
Qualifications:
Bachelor's degree in social work, counseling, psychology, or a related field (Master's degree preferred).
Minimum of 5 years of experience in providing direct services to victims or survivors, with a strong emphasis on trauma-informed care.
Minimum of 3 years of management experience in a direct services environment.
Proven ability to lead and supervise a team effectively.
Strong understanding of crisis intervention, legal advocacy, and forensic medical procedures.
Commitment to achieving programmatic goals set by the Executive Director (ED).
Demonstrated ability to adhere to compliance standards and policies.
A collaborative and adaptable approach, with a focus on professionalism and confidentiality.
Benefits:
Paid time-off, paid sick leave, paid holidays
Collaborative, compassionate team environment
To apply:
Please send cover letter, resume, and references to admin@sacnwga[dot]org with subject line PROGRAM DIRECTOR APPLICATION.
#J-18808-Ljbffr