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Snackcraft

Director Quality and Food Safety

Snackcraft, Grand Rapids, Michigan, us, 49528


Description:

The Director of Quality and Food Safety is responsible for the ultimate oversight of quality and sanitation personnel operations, quality and sanitation systems management, and food safety/regulatory management.

Department:

Administrative/ Front Office

Reports To: CEO

Education and Experience:

Bachelor's degree in Food Science, Biology, Microbiology, or similar degree

Minimum 5-10 years food quality experience

Knowledge of BRC audit schemes

Internal Auditor Certified

PCQI Certified

HACCP Certified

Work Hours:

40-45 hours per week (Monday - Friday):

Office Standard Hours: Between 7:00am - 5:00pm

Occasional time required on second and third shifts

Considered on call 24/7 when plant is operating

Work Environment:

This job operates in a professional office environment. This role utilizes standard office equipment (i.e. computers, phones, photocopiers, filing cabinets and fax machines) and requires some work to be completed on the factory floor. Occasional travel is required.

Physical Demands:

Hearing and speaking to exchange information

Dexterity of hands and fingers to operate equipment

Reaching overhead, above shoulders and horizontally

Bending at the waist, kneeling, sitting, or crouching

Ability to walk and stand up during shift

Competencies:

Comprehensive in practices, procedures and techniques involved in food manufacturing

Comprehensive in proper laboratory testing techniques and procedures

Uses proper lifting techniques

Comprehensive in general mathematic calculations

Comprehensive in record-keeping procedures

Effective communication in English language

Core Expectations:

Train and enforce GMP and Food Safety compliance

Assure 100% HACCP compliance with CCP procedures and documentation

Maintain excellence in food safety and quality of the product thru education, familiarity with policy and products, instruction to all plant personnel

Assure product quality specifications at all times by overseeing Laboratory

Maintain QA procedures and policies

Ensure internal scheduled inspections, audits, and production release authorizations are maintained

Maintain proper staffing in quality and sanitation departments

Populate and distribute reports, questionnaires, applications, etc. as required by customers

Oversight of Quality Compliance

Sign off as PCQI on production, sanitation, and quality documentation for FSMA compliance

Is considered on call 24/7 with an average work week of 45 hours at the plant, spending approximately 30% or more of that time in the lab or on the production floor and 70% in the office.

Expected to work at least eight hours per month on each 2nd and 3rd shifts in blocks of time no less than four hours; being present in the plant and lab interacting with lab and plant supervisors and staff.

Uphold, support, and promote the Company Mission Statement at all times.

Assist as needed and participate in all scheduled company outings and social events, not only as a manager but also as a representative of Snack Craft.

Follow and Enforce all OSHA Safety Regulation and Safety Rules.

Investigate and Correct safety concerns as a safety committee member.

Duties:

Obtain continuous education for career and personal development

Search out and make recommendations for department improvements and food quality implementations

Oversee Non-Conformance and Hold program

Review hold products and ingredients and make dispositions

Drive continuous improvement through education, training and customer relations

Customer Complaint Program

Maintain log of all received customer complaints

Investigate and respond to customer complaints as needed

Complete CAPA reports for complaints as needed

Work in collaboration with R&D to conduct and record Ingredient Hazard Analysis

Vendor Complaint Program

Maintain all outgoing vendor complaints

Review and approve returned corrective actions from vendors

Vendor Control Program

Maintain supplier documentation along

Review and approve incoming COAs

Oversee Identity Preserved Program for Gluten Free, Organic, Non-GMO, and Kosher

Ensure compliance with FDA, MDARD, GFSI and customer audits

Develop and assist management group with program implementation based upon regulatory and certification needs

Act as a liaison in Regulatory, 3rd Party, Customer Inspections, and for Identity Preserved Certifications

Perform corrective action investigations resulting from customer requests, audit results, and internal process deviations

Internal Audit Program

Maintain Internal Audit Program

Perform monthly internal audits on programs

Partake in monthly facility and processing audits

Perform Corrections, Corrective Actions, and Gap Assessments on findings

Maintain customer relationships

Review and verify Preventive Controls documentation originating from production, quality, and sanitation

Review documentation monthly as part of the Document Control Program

Perform annual BRC training

Lead Food Safety team meetings

Hire and discipline quality and sanitation staff as needed

Water and Air Quality Program and Environmental Monitoring Program

Development and implementation of the program utilizing internal labor and 3rd party services

Oversight of contract and legal requirements for those 3rd party services

Scheduling and coordinating test locations and sample collection

Development and training of the Standard Operating Procedures relevant to the program

Review of monthly and quarterly reports and trend reports on the effectiveness of the program

Mitigation of positive recovery incidents as they occur

Product Sample Submission

Oversight of the collection and shipment of product samples to customers upon request or at pre-established frequencies

Maintain the product sample retain program

Production Support

Attend Daily Vital Signs meetings

Attend huddles as necessary

Oversee quality compliance adherence

Responsible for final production sign offs for positive release program

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change any time with or without notice. Additional duties may be required by management that are not included on this list.

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