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Westminster College - Fulton, MO

Director of Plant Operations and College Facilities Management

Westminster College - Fulton, MO, Fulton, Missouri, United States, 65251


At Westminster College, we believe in immersive and enriching experiences that inspire creative thinking and problem solving. We believe in creating opportunities for several different paths to success over a lifetime and the potential to make an impact from wherever you are. For our students, we do this by providing real-world, hands-on learning opportunities, small class sizes, and talented professors dedicated to the individual. Our employees often remark that our tight-knit community creates an atmosphere fostering campus involvement that adapts to all interests. As a result, Westminster continues to be recognized for its excellence in higher education as one of the best small liberal arts colleges in the Midwest.

Provides critical administrative and strategic leadership and oversight of Westminster College’s (“College”) Plant Operations Department and the College’s facilities and grounds, which include the support for and maintenance of the campus buildings, facilities and grounds, dining hall and vendor support for the food operating equipment, stadium operations and other athletic facilities, the College’s America’s National Churchill Museum and church plant operations, president’s residence, campus-wide maintenance and custodial operations, housing operations for the residence halls and Greek life housing, among other normal plant operations. This role also includes establishing and implementing short and long-term department goals, objectives, strategic plans for plant operations, facilities and grounds, the maintenance and refreshment of policies and operating procedures including written long-term deferred maintenance schedules and objectives, routine written annual maintenance schedule for all campus facilities and grounds among other such matters. Provides direct supervision of campus construction projects, renovations, and ADA compliance. Responsible for the establishment and oversight of the budget for Plant Operations. This person is considered both a management team leader and an individual contributor toward facilities, grounds, maintenance, and strategic initiatives. This role reports to the Senior Vice President, Chief Financial Officer, Chief Operating Officer (“SVP/CFO/COO”). This role supervises the Assistant Director of Plant Operations and Compliance who is responsible for the institutional compliance program and managing environmental and safety obligations, training staff, and other regulatory requirements of the College. This role also supervises the Assistant Director of Maintenance and Custodial Services who is responsible for facility maintenance staff, custodial staff, and the maintenance and cleaning of facilities and grounds across campus. This role also works extensively with the Student Affairs departmental leadership and members of this area as well as other College departments on a routine basis. Assists in the review and evaluation of policies and contracts and remains up to date on such matters. Ensures full compliance with all federal, state and local regulatory laws, rules, and regulations.

Essential Functions:

Remains up to date with and ensures compliance with OSHA, HEPA, DNR, ADA, and other pertinent federal, state and local regulatory requirements.

Provides oversight in the development and enforcement of operational policies, procedure manuals and best practices, ensuring compliance by personnel including updates for emergency, routine, and preventative maintenance, construction projects and related contract and vendor matters and operations work.

Works closely with the Director of Campus Safety and Security to develop, maintain, and monitor physical safety and security systems including access/key control, surveillance cameras, and fire/life safety systems/equipment in student and Greek housing, academic and recreational facilities, and applicable campus grounds alarms and lighting.

Participates in safety and security inspections of all campus facilities and grounds, emergency response tests, drills, and tabletop exercises. Maintains appropriate inspection and cadence of schedules for such matters.

Performs assessments through post work reviews and analysis to identify improvement opportunities for work processes to increase overall effectiveness.

Provide vision, leadership, guidance and organization to the Plant Operations department and services staff by coaching and ensuring ongoing staff development and training to ensure best practices are implemented and support a culture of quality customer service.

Develop and maintain strong relationships with multiple partners across campus to effectively collaborate to create best practices for communication, operations, and positive engagement to ensure Plant Operations services best support the needs of the campus and the mission of the College and ensures the quality of such services on a proactive and sustained basis.

Provides oversight, direction, and support to Plant Operations management and staff in the coordination and completion of bona fide work orders entered into the work order management system, directly oversees the housing operations component of the residence halls, Greek Life housing, and the president’s residence, as well as works closely with the residential staff and housing corporations of the Greek community for appropriate submission and review of work orders toward their completion.

Sets and demonstrates organizational culture and values that incorporate positive change management approaches, emphasizes superior customer service, and a positive attitude with a solutions-oriented approach.

Proactively champions a commitment to continuous improvement, innovation, and environmental sustainability.

Oversee the implementation and execution of strategic goals and action plans for the Plant Operations department and services in alignment with the College’s overall strategic plan.

Responsible for the preparation and oversight of the Plant Operations budgets and contracts and maximizing the use of allocated resources and/or services. Regularly review with the Business Office and staff working directly with student housing in Student Affairs, room inspections for accurate completion of room condition forms (check-in and check-out) to ensure students are appropriately billed for damages and in a timely manner.

Represents the College to various external entities and outside agencies in projects and other matters relating to Plant Operations by ensuring cross-functional coordination and effective communications with project sponsors, end users, and other stakeholders, and by facilitating key meetings.

Provides oversight for up-to-date tracking, prioritizing, planning and executing of approved deferred maintenance, routine annual and ongoing maintenance and campus renewal projects.

Prepares planning and written budget recommendations for the annual deferred maintenance, preventative and routine maintenance, and master planning initiatives.

Serves as the primary campus contact for federal, state and local regulatory agencies applicable to Plant Operations.

Provides the President, Cabinet members, and/or respective Board of Trustees (“Board”) and their applicable committees with reports regularly, or as requested, to inform them of any changes and progress related to budget, campus construction, health and safety, and/or compliance efforts.

Job Requirements:

Education:

Bachelor’s degree in facilities management, operations and construction management, or relevant/related field or equivalent experience.

Experience:

At least 7-10 years of progressive management experience leading the operations of a facilities department and a team of service workers. Comprehensive understanding of facilities, construction, project oversight, maintenance, and operations. Experience overseeing the management of operational budgets and work order processes. Experience working in higher education is preferred but not required.

Skills:

Decision-making, planning, organizational, and problem-resolution skills.

Strong relationship building and communication skills with both internal and external constituents.

Demonstrated ability to manage and develop employees and relationships.

Ability to inspire a high level of commitment and performance from employees and influence positive outcomes.

Excellent communication skills, including the ability to deliver clear, focused explanations of complex issues for varied audiences.

Proven team builder who works inclusively and must be able to demonstrate a commitment to service delivery to all customers and stakeholders within and those associated with the campus community.

Ability to interpret documents such as safety rules and regulations, operating and maintenance instructions, and procedures manuals.

Ability to draft well written reports and correspondence.

Ability to make oral presentations to the Board and their applicable committees as well as College leadership as required.

Must have the ability to effectively manage personnel under highly stressful emergency conditions.

Benefits:

Medical, dental, and vision options

Health Savings Account and/or Flex Spending Account

Supplemental options: Short-term disability, Hospitalization, Accident, and Critical Illness

Stand-alone EAP program

Life, AD&D, and long-term disability

Retirement 403(b) plan

Tuition remission or exchange programs

Sick and Vacation time

Paid Holidays (15+ each year)

Westminster College encourages and gives full consideration to all applicants for admission, financial aid, and employment. The College is committed to creating a diverse environment and is proud to be an equal opportunity employer. The College does not discriminate in access to, treatment of, or employment in, its programs and activities on the basis of race, color, age, religion, sex, gender, sexual orientation, gender identity or expression, national or ethnic origin, citizenship, veteran status, marital status, disability, or genetic information.

Inquiries about compliance with this prohibition should be directed to:

Associate Vice President & Chief HR Officer/Title IX Coordinator

501 Westminster Ave, Washington West, 2nd floor

Fulton, MO 65251

HR@Westminster-mo.edu

573-592-5226

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