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Google Inc.

Internal and Executive Communications Manager, Google Customer Solutions

Google Inc., Mountain View, California, us, 94039


Internal and Executive Communications Manager, Google Customer Solutions

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Google

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Mountain View, CA, USAApplyMinimum Qualifications:

Bachelor's degree or equivalent practical experience.7 years of experience in internal and executive communications with technology products or services.Preferred Qualifications:

Experience in high-impact communications execution, including leading the communications program for a large organization.Experience with change management in complex, fast-changing organizations.Ability to plan, work and maintain good judgment and execute on multiple projects simultaneously in an organized manner.Ability to maintain attention to detail, be an effective team player, meet project deadlines, and lead efforts across disciplines.Ability to drive consensus across a diverse set of stakeholders, including executive leadership.Excellent verbal/written communication and project management skills.About the Job

As a member of the Executive and Internal Communications team, you will produce employee communications and events for Google executives. You will work with members of your internal client team on communications initiatives, projects, and programs. You will support the team to create strategic communications campaigns, engage employees in tune with Google's culture, write communications, business update presentations, and talking points. You will collaborate with internal partners across functions (PR, Policy, Legal, HR, Operations, etc.) and geographies.Google’s Global Business Organization (GBO) powers Google’s ecosystem of products and services. Google Customers Solutions (GCS) is the second largest organization within the GBO, helping businesses grow with Google by providing marketing solutions to acquire, onboard, grow, and retain customers.In this role, you will develop and execute communications for the President of GCS and provide advisory support to the GCS Executive Team. You will analyze complex issues and help the President of GCS communicate through written and spoken channels (e.g., emails, blog posts, presentations, videos, etc.).You will inform, inspire, and engage GBO employees globally with consistent messaging, stories of purpose, progress, and growth, reinforcing how the team and Google's innovation enable customer and partner success.To succeed here, you'll combine creativity with organizational skills to manage multiple projects with tight deadlines, enjoy pitching to journalists, bloggers, and commentators, or producing internal communications and events for employees. You need to be an enthusiastic team player who can work cross-functionally and isn't hesitant to take risks or try new things.Responsibilities

Interact with and influence executives, providing advice that reflects an understanding of their business and leadership/communication style.Collaborate with internal partners across functions (PR, Policy, Legal, HR, Operations, etc.) and geographies.Build and deliver communications plans that integrate into the wider GBO and Google communications strategy, taking ownership of tactics and outcomes and measuring their impact.Interface closely with the internal communications team of the broader Global Business and Operations Organization (GBO) to engage GBO employees globally with consistent messaging.Develop, write, and edit communications for executives, including emails, presentations, and FAQs.Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing equal employment opportunities regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.Google is a global company, and English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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