Logo
DoorDash USA

Payment Operations Manager

DoorDash USA, Los Angeles, California, United States, 90079


About the TeamThe Payments Finance, Strategy, & Operations (FS&O) team at DoorDash is responsible for managing our payments costs, vendor relationships, long-term strategy, as well as interchange analysis and optimizations. The Payments Finance, Strategy, & Operations team is responsible for optimizing and managing DoorDash’s payments cost and strategy to continue to drive our rapid growth. In addition to payments cost forecasting, we manage vendor relationships, evaluate new opportunities, and collaborate with the broader Money organization at DoorDash to help drive payments innovations that improve experience for our Consumers, Merchants and Dashers.

About the RoleThis is a unique opportunity to be the leader of the payments cost and growth optimization function at DoorDash with a huge amount of impact and visibility. You will find cost savings and growth opportunities across our payments infrastructure and develop long-term partnership strategies. This role is vital to executing the broader Money organization’s operating plans and will work closely with Product and Engineering partners. You will report into a Senior Director on our Finance & Strategy team in our CFO organization. With this role we are flexible on remote/in-office, but expect quarterly visits to the LA or SF office. The right candidate will possess strong analytical, technical and communication skills to influence data-driven business decisions & trade-offs. Additionally, the candidate must have a deep understanding of the payments industry.

You’re excited about this opportunity because you will…

Dive deep into interchange and network costs to produce actionable insights that drive growth optimizations and cost savings

Collaborate with external partners to diagnose issues, understand business trends, and stay up to date on market updates

Partner with product, engineering, finance, and analytics on opportunity sizing initiatives for roadmap planning

Communicate payment impact to the business across finance & strategy and other key business stakeholders

Think like an owner and initiate longer-term strategic analysis that will contribute meaningfully to DoorDash

Identify and quantify key risks & opportunities in our business

Operate in a fast-paced and dynamic environment that is constantly evolving

We’re excited about you because…

5+ years in a payments function at a high-growth technology startup or well-established company

Ability to influence cross-functional partners at all levels within an organization

Ability to develop a data-driven long-term payment optimization strategy within a multiprocessor environment

Ability to document and implement processes that scale with the business

Advanced SQL proficiency. Able to manipulate large data sets, uncover hidden insights in our data, and meaningfully improve our understanding of our payments through this process

#J-18808-Ljbffr