Transdev North America
Operations Supervisor
Transdev North America, Chicago, Illinois, United States, 60290
About Transdev:
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicles and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good.Transdev is proud to offer:Consistent full-time, year-round workAn excellent benefits package including medical, vision, and dental coverage401(k) savings plan with Company contributionPaid Holidays and paid vacationJob Responsibilities:Serves as First Line supervisors for Drivers, customer response, driver field evaluation, and accident first-responders.Supervises, counsels, coaches, and trains drivers and dispatchers. Monitors pull ins, pull outs, on-time performance, incidents, radio etiquette, etc.Monitors and evaluates operations activities. Ensures that drivers are performing assigned duties correctly and safely and meet all job requirements.Prepares operational reports, attendance trackers, trip editing, and any other operational reports as needed.Handles incidents and accident procedures.Directs Road Supervisors as needed.Addresses customer complaint responses and reporting.Meets all driver qualifications at location.Must be able to perform all road supervisor’s duties.Other duties as assigned.Experience and Skills Required:1 to 3 years of transportation, safety, or related experienceKnowledge of federal and state rules and regulations regarding safety and environmental issuesComputer literate with working knowledge of Word, Excel, and PowerPointAbility to effectively prioritize tasks and manage time effectivelyExcellent verbal, written, and relational communication skills, with the ability to appropriately interact with employees of all levels including drivers, customers, senior management, client representatives, union officials, and the public, fluent in English.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, or other legally protected status, or any other classification protected by federal, state, or local law.Drug-free workplace. If based in the United States, applicants must be eligible to work in the U.S. without restrictions for any employer at any time; able to pass a drug screen.
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Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicles and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good.Transdev is proud to offer:Consistent full-time, year-round workAn excellent benefits package including medical, vision, and dental coverage401(k) savings plan with Company contributionPaid Holidays and paid vacationJob Responsibilities:Serves as First Line supervisors for Drivers, customer response, driver field evaluation, and accident first-responders.Supervises, counsels, coaches, and trains drivers and dispatchers. Monitors pull ins, pull outs, on-time performance, incidents, radio etiquette, etc.Monitors and evaluates operations activities. Ensures that drivers are performing assigned duties correctly and safely and meet all job requirements.Prepares operational reports, attendance trackers, trip editing, and any other operational reports as needed.Handles incidents and accident procedures.Directs Road Supervisors as needed.Addresses customer complaint responses and reporting.Meets all driver qualifications at location.Must be able to perform all road supervisor’s duties.Other duties as assigned.Experience and Skills Required:1 to 3 years of transportation, safety, or related experienceKnowledge of federal and state rules and regulations regarding safety and environmental issuesComputer literate with working knowledge of Word, Excel, and PowerPointAbility to effectively prioritize tasks and manage time effectivelyExcellent verbal, written, and relational communication skills, with the ability to appropriately interact with employees of all levels including drivers, customers, senior management, client representatives, union officials, and the public, fluent in English.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, or other legally protected status, or any other classification protected by federal, state, or local law.Drug-free workplace. If based in the United States, applicants must be eligible to work in the U.S. without restrictions for any employer at any time; able to pass a drug screen.
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