Quality Assurance Assistant Manager

TITLE: Quality Assurance Assistant ManagerPOSITION CLASSIFICATION: ExemptDEPARTMENT: Quality AssurancePOSITION REPORT TO: Quality Assurance ManagerREVISION DATE: 9/14/2022SUMMARY: The Assistant QC Manager ensures that the production and distribution of products meet or exceed all quality standards, in addition to adhering to company and regulatory standards.EXPERIENCE:Minimum of 2 years' experience managing Quality and Food Safety Operations preferably in a sous vide food manufacturing environment.Excellent organizational, written, and verbal communication skillsProficiency in MS OfficeShift requirements: 2nd shift (3pm-12am)EDUCATION:Bachelors' degree in Food Science or 5 years' experience serving as a Quality Control Technician in the food industry or equivalent combination of education and experience.SHIFT: 3pm-12:30amJOB RESPONSIBILITIES:Participate in the preparation and implementation of Standard Operating Procedures (SOP) for all tasks related to Food Quality and Food Safety. Identify the need for improvement of current programs and implement the necessary changes while properly communicating with the QA and Production Management.Assist with Quality Control Staff supervision. Train staff, review their work and performance through document review and tasks audits, provide guidance for improvement and cover for them as needed.Investigate customer complaints and internal non-conformities while working with all operations departments, determine root cause analysis, implement corrective action and follow up on the efficiency of the changes made.Review production and quality control records, ensure that corrective actions are taken as needed.Ensure the plant is operating in accordance with federal regulations, customer requirements and BRC standard. Educate all departments to those standards and audit processes and procedures to identify and address gaps.Oversee some or all pre-requisite programs (maintenance, supplier approval, pest control, sanitation, environmental and product testing, and allergen programs.)Perform other duties as may be assigned by Management