New York Technology Partners
Salesforce Developer - Salesforce Chat 2.0
New York Technology Partners, Woodland, California, United States, 95776
Job Title:
Salesforce Developer - Salesforce Chat 2.0 (MFIAW)Location:
Woodland Hills, CA (Hybrid)Position Type:
Long Time ContractJob Description:Experience in enterprise-level projects using agile software development methodologiesExtensive experience with configuration and customization on the Salesforce platformAuthority level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomesExperience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designsKey Einstein Tooling Including: Agent Studio (Copilot) Prompt Builder, OOTB AI GenAI & Predictive Features (Case Classification, Predictive tooling, etc), structured and unstructured data, and embedding into systems, Experience Cloud (MIAW, Omni-Channel setup experience).AI and Integration Focus: Must have hands-on experience with Einstein in Salesforce Service CloudExperience in detailing business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designsStrong presentation skills; able to optimally present a point of view and clearly articulate the rationale to a variety of team membersDetailed individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologiesStrong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audience
Salesforce Developer - Salesforce Chat 2.0 (MFIAW)Location:
Woodland Hills, CA (Hybrid)Position Type:
Long Time ContractJob Description:Experience in enterprise-level projects using agile software development methodologiesExtensive experience with configuration and customization on the Salesforce platformAuthority level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomesExperience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designsKey Einstein Tooling Including: Agent Studio (Copilot) Prompt Builder, OOTB AI GenAI & Predictive Features (Case Classification, Predictive tooling, etc), structured and unstructured data, and embedding into systems, Experience Cloud (MIAW, Omni-Channel setup experience).AI and Integration Focus: Must have hands-on experience with Einstein in Salesforce Service CloudExperience in detailing business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designsStrong presentation skills; able to optimally present a point of view and clearly articulate the rationale to a variety of team membersDetailed individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologiesStrong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audience