Houston Methodist
Senior Program Manager - Maternal Services - Hybrid
Houston Methodist, Houston, Texas, United States, 77246
Notes:Candidates with experience in Labor and Delivery strongly encouraged to apply.This role will require travel throughout the Houston Methodist Hospital system (within Greater Houston).At Houston Methodist, the Sr Program Manager (Maternal Services) is responsible for leading, designing, guiding, and executing maternal program strategies while managing relationships internally with hospital leadership and externally with clients, partners, and vendors. Success in the Sr Program Manager position includes partnering with key operations stakeholders to design and successfully execute program elements that ensure senior leadership engagement and governance of the system strategy. This position focuses on planning and design implementation to measurement and maintenance of desired outcomes to include developing meaningful reports to support the Perinatal programs. The Sr Program Manager position works independently and collaboratively to proactively identify problems and creative solutions to address opportunities.This position is responsible for various administrative and operational functions and financial stewardship while providing education and technical expertise related to the program for successful implementation and sustainability.
PEOPLE ESSENTIAL FUNCTIONSFacilitates the promotion of teamwork within and between departments; participates and/or leads and facilitates department process improvements as needed. Effectively builds and leverages relationships with key stakeholders to develop and promote system-wide programming, obtains buy-in to change efforts, provides ongoing consultation, and promotes Houston Methodist strategies. Works cross-entity (system-wide) to achieve innovative and actionable outcomes.Leads program strategies with key stakeholders and others to ensure department timelines, deliverables, and budgets are met. Serves as a primary resource/subject matter expert and a key liaison to councils and professional groups.Leads communication with authority to individuals and groups in a manner that engages and helps them understand and retain information, managing expectations. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.Serves as mentor and role model for coworkers. Initiates opportunities for improvement of department/program score for turnover/retention/employee engagement.SERVICE ESSENTIAL FUNCTIONSCoordinates the operation of departments to confirm that assigned programs are completed according to specifications, budgets, and timelines. Consults with colleagues, leaders, and other stakeholders to improve the effectiveness and efficiency of programs. Regularly discusses any program problems, ensuring that customers/clients are updated on the status.Partners with management to evaluate the implementation and effectiveness of the assigned program, monitors progress and achievement of objectives, and identifies corrective actions as indicated. Provides leadership with decision support needed to make informed strategic decisions.Analyzes data relevant to the scope of the role and provides summary information to key internal stakeholders to develop system-wide strategies to improve targeted outcomes.QUALITY/SAFETY ESSENTIAL FUNCTIONSDevelops an implementation plan for launching programmatic elements within the focus area, providing support in planning and organizing cross-functional unit and cross-entity activities and committees. Drives strategy and ensures the success of programs and/or assigned sponsorship's/events.Researches and analyzes various types of data, compiling high-quality reports, proposals, presentations, and other documentation for senior management and customers. Develops effective business cases and presents them to leadership, clients, and stakeholders to influence and facilitate strategic change, as appropriate.Leads external and internal program committees and task forces, ensuring that critical objectives are clearly explained, and action items are appropriately delegated. Follows up on action items as necessary to ensure completion of assignments.Develops and leads training strategies, education, and communication related to program(s) to drive improved outcomes for the patient and/or employee experience. Identifies key measures to periodically assess outcomes and continuously enhances improvement.FINANCE ESSENTIAL FUNCTIONSEffectively manages the scope, schedule, and budget of assigned programs. Provides support to aid in complex financial decision-making related to the program. Tracks year-to-year trends and identifies opportunities for financial improvement. Monitors the success of the program, engagement strategies, and budget, identifying cost-saving and waste elimination opportunities.Maintains interdepartmental accountability for systems-related issues that impact the financial feasibility of the program. Forecasts potential schedule delays and develops alternate plans.GROWTH/INNOVATION ESSENTIAL FUNCTIONSServes as part of a cross-system team that creates and executes mission-driven events. Supports hospital and system goals and offers innovative solutions through participation in department projects to improve the efficiency and effectiveness of current practices. Completes and updates the My Development Plan on an ongoing basis. Ensures own career discussions occur with appropriate management.Leads the development of outreach and communications strategies and plans, including assessing needs and opportunities and developing strategies and implementation plans relating to all external outreach, marketing, and communications within the scope of the role.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
EDUCATIONBachelor's degree or higher in nursingWORK EXPERIENCETwo years experience related to business or healthcare administration in a service-line department
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PEOPLE ESSENTIAL FUNCTIONSFacilitates the promotion of teamwork within and between departments; participates and/or leads and facilitates department process improvements as needed. Effectively builds and leverages relationships with key stakeholders to develop and promote system-wide programming, obtains buy-in to change efforts, provides ongoing consultation, and promotes Houston Methodist strategies. Works cross-entity (system-wide) to achieve innovative and actionable outcomes.Leads program strategies with key stakeholders and others to ensure department timelines, deliverables, and budgets are met. Serves as a primary resource/subject matter expert and a key liaison to councils and professional groups.Leads communication with authority to individuals and groups in a manner that engages and helps them understand and retain information, managing expectations. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.Serves as mentor and role model for coworkers. Initiates opportunities for improvement of department/program score for turnover/retention/employee engagement.SERVICE ESSENTIAL FUNCTIONSCoordinates the operation of departments to confirm that assigned programs are completed according to specifications, budgets, and timelines. Consults with colleagues, leaders, and other stakeholders to improve the effectiveness and efficiency of programs. Regularly discusses any program problems, ensuring that customers/clients are updated on the status.Partners with management to evaluate the implementation and effectiveness of the assigned program, monitors progress and achievement of objectives, and identifies corrective actions as indicated. Provides leadership with decision support needed to make informed strategic decisions.Analyzes data relevant to the scope of the role and provides summary information to key internal stakeholders to develop system-wide strategies to improve targeted outcomes.QUALITY/SAFETY ESSENTIAL FUNCTIONSDevelops an implementation plan for launching programmatic elements within the focus area, providing support in planning and organizing cross-functional unit and cross-entity activities and committees. Drives strategy and ensures the success of programs and/or assigned sponsorship's/events.Researches and analyzes various types of data, compiling high-quality reports, proposals, presentations, and other documentation for senior management and customers. Develops effective business cases and presents them to leadership, clients, and stakeholders to influence and facilitate strategic change, as appropriate.Leads external and internal program committees and task forces, ensuring that critical objectives are clearly explained, and action items are appropriately delegated. Follows up on action items as necessary to ensure completion of assignments.Develops and leads training strategies, education, and communication related to program(s) to drive improved outcomes for the patient and/or employee experience. Identifies key measures to periodically assess outcomes and continuously enhances improvement.FINANCE ESSENTIAL FUNCTIONSEffectively manages the scope, schedule, and budget of assigned programs. Provides support to aid in complex financial decision-making related to the program. Tracks year-to-year trends and identifies opportunities for financial improvement. Monitors the success of the program, engagement strategies, and budget, identifying cost-saving and waste elimination opportunities.Maintains interdepartmental accountability for systems-related issues that impact the financial feasibility of the program. Forecasts potential schedule delays and develops alternate plans.GROWTH/INNOVATION ESSENTIAL FUNCTIONSServes as part of a cross-system team that creates and executes mission-driven events. Supports hospital and system goals and offers innovative solutions through participation in department projects to improve the efficiency and effectiveness of current practices. Completes and updates the My Development Plan on an ongoing basis. Ensures own career discussions occur with appropriate management.Leads the development of outreach and communications strategies and plans, including assessing needs and opportunities and developing strategies and implementation plans relating to all external outreach, marketing, and communications within the scope of the role.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
EDUCATIONBachelor's degree or higher in nursingWORK EXPERIENCETwo years experience related to business or healthcare administration in a service-line department
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