Shop Manager

Do you want to work for a company that passionately cares about its colleagues, stakeholders, and the planet?Do you want to work for a company that is different, exciting, innovative, and extremely successful within the charity retail market?Would you like to have some amazing benefits such as a virtual GP service, fantastic pension scheme, and a starting holiday entitlement of 26 days plus bank holidays?Do you need a new challenge that not only helps you to develop your skills but is integral to the community?Did we mention there is no evening or Sunday working too?!Our managers lead from the front and take their colleagues and customers on an amazing journey!Do you have excellent customer service skills, innovative ideas, are dynamic by nature, and want the autonomy of running your very own shop?If you want to make a difference, be valued for your work, and create a productive and happy environment for your colleagues, then look no further!As the Manager, you will be responsible for the day-to-day running of the shop. Customer service is our priority, from dealing with donors and customers to making sure the shop is welcoming and inviting. In addition to this, you will ensure that the donations are prepared and sorted ready for the shop floor. This role will involve a significant amount of manual handling.You must be able to recruit and maintain a bank of skilled and general volunteers who will be able to collect, sort, and prepare donations for sale, as well as provide our customers with the service that they deserve.This role will also include establishing links with local businesses, Salvation Army Corps, and individuals within the community, not only to provide donations but to find volunteers who can offer skills and train others.If you:Are resilient, supportive, caring, hands-on, and enthusiasticPossess a positive attitude in delivering exceptional customer serviceTake pride in everything that you do to maintain the high standards that we promise to our colleagues, stakeholders, and ourselvesHave a dynamic leadership style with an appetite for successHave a passion for developing peoplePossess fantastic ideas for partnerships to deliver re-use and repair services with the local connections and knowledge to make them happenHave a keen interest in the environment and sustainabilityHave an engaging personality, the desire to succeed, and be the best you can beTHEN SALVATION ARMY TRADING COMPANY LTD WANTS YOU!All Shop Managers will be required to complete an Enhanced DBS Check.We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.Company BenefitsAnnual Leave:

Starting at 26 days plus bank holidays, with the ability to buy an extra week.Virtual GP Service:

Phone consultations available 24 hours a day, 7 days a week, and video consultations from 8 am to 10 pm, 7 days a week.Excellent Pension Scheme:

SATCoL offers a Defined Contribution Scheme, with the company doubling your contributions, up to 6%, and giving you Life Assurance of 3 x your normal salary.Company Sick Pay:

This is paid from the end of your probation period and increases during your employment with us.Discounts:

All colleagues are entitled to a 25% discount on all original, full-priced products sold by SATCoL.Wellbeing Commitment:

Our colleagues are our most important asset, and we are committed to the wellbeing of our teams.SATCoL offers many more fantastic benefits; please see the attachment for details.Why join Salvation Army Trading Company Ltd (SATCoL)?Be part of a continually developing and growing company that works tirelessly to help fund The Salvation Army’s vital work with vulnerable people in the UK.Work for a company that cares for its colleagues, stakeholders, community, and environment and encourages reuse and recycling through over 240 charity shops and donation centres.We are at the forefront of textile reuse and recycling, and we work closely with our key partners.We have a strong and positive culture, led by our values ‘Compassion, Accountability, Respect, and Equality’.We believe in empowering people; therefore, our roles offer lots of independence.Whatever our colleagues’ workplace aspirations, SATCoL supports them at all levels to grow and succeed.We value every colleague, no matter what department or role you work in.We offer a wide variety of opportunities that offer a range of exciting challenges and new experiences, where no two days are the same.Our Values:Compassion, Accountability, Respect, EqualityDocuments:Registered Company no. 2605817The Salvation Army registered charity 214779 and in Scotland no. SC009359

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