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Crypto.com

Exchange Operations Specialist, US

Crypto.com, Chicago, Illinois, United States, 60290


The exchange team develops and maintains a cutting-edge trading platform. With a global presence across APAC, EMEA, and North America, the team has since grown with the goal to provide a seamless and secure trading experience for our clients.We are seeking a motivated, creative, self-starting, and dynamic new member of the exchange support team, safeguarding the operation and administration of the Exchange and Clearing Organization while also looking to innovate and automate processes and procedures. This is a great role for bright talented people with aspirations to work in a niche and elite environment.

Responsibilities

Provide expert-level remote management, administration, and support for the Production and Demo trading exchange including:Update underlying symbols;Contract creations and scheduling;End of Day processing;Settlement of expired contracts;Assistance with problem support and resolution;Business Continuity/Disaster Recovery assistance;Participation in the development and ongoing refinement, enhancement, and continuous process improvement for the services;Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services;Participation in the quality assurance testing of the services;Willing to assist on a wide variety of issues, both within and outside of job description.Requirements

Bachelor's Degree in Economics, Mathematics, or Computer Science;Knowledge or experience of options and futures trading markets;Database, software, or IT technical experience;Securities trading software experience is preferred;Excellent technical troubleshooting and problem-solving skills;Excellent interpersonal, verbal, and written communication skills;Any experience with the following is preferred: SQL, Python, FIX;Linux operating systems, job scheduling software, system monitoring software, clusters/high availability systems;Ability to work in a mission-critical operational environment;Proven ability to partner with various internal departments to deliver superior customer service;Experience or familiarity with Linux servers and networks is preferred;Periodic off-hours coverage.

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