Roundel
Service & Engagement Team Leader
Roundel, Goleta, California, us, 93116
Service & Engagement Team Leader
Apply at locations: 6865 Hollister Ave, Goleta, CA 93117-3017Time type: VariablePosted on: Posted YesterdayJob requisition ID: R0000372695The pay range per hour is $24.75 - $42.05. Pay is based on several factors which vary based on position, including labor markets, education, work experience, and certifications.ALL ABOUT TARGETAs a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play.ALL ABOUT SERVICE & ENGAGEMENTAdvocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.As a Service and Engagement Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:Demonstrate a service culture that prioritizes the guest service experience.Lead a team of passionate and knowledgeable Guest Advocates and Front of Store Attendants.Understand sales goals, plan and execute daily/weekly workload to deliver on store sales goals and guest engagement.Support leading physical and digital offerings and Target Loyalty Programs.Engage in consistent, meaningful development conversations throughout the critical touch points within the Guest Advocate and Front of Store Attendant career path.Quickly respond to any negative guest shopping experience and ensure your team feels supported to resolve guest concerns.Work a schedule that aligns to guest and business needs (including early morning, evening, overnight shifts, and weekends).WHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment excites you.Providing service that makes guests say 'I LOVE TARGET!' excites you.You enjoy interacting with people and making things easy for others.You aren’t looking for a Monday thru Friday job at a computer all day.Skills you should have from the get-go:High school diploma or equivalent.Must be at least 18 years of age or older.Previous retail experience preferred, but not required.Effective communication skills.Ability to remain focused and composed in a fast-paced environment.We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Access all areas of the building to respond to guest or team member issues.Accurately handle cash register operations and cash transactions.Scan, handle and move merchandise efficiently and safely.Flexible work schedule (e.g., nights, weekends, and holidays) and reliable attendance necessary.
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Apply at locations: 6865 Hollister Ave, Goleta, CA 93117-3017Time type: VariablePosted on: Posted YesterdayJob requisition ID: R0000372695The pay range per hour is $24.75 - $42.05. Pay is based on several factors which vary based on position, including labor markets, education, work experience, and certifications.ALL ABOUT TARGETAs a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play.ALL ABOUT SERVICE & ENGAGEMENTAdvocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.As a Service and Engagement Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:Demonstrate a service culture that prioritizes the guest service experience.Lead a team of passionate and knowledgeable Guest Advocates and Front of Store Attendants.Understand sales goals, plan and execute daily/weekly workload to deliver on store sales goals and guest engagement.Support leading physical and digital offerings and Target Loyalty Programs.Engage in consistent, meaningful development conversations throughout the critical touch points within the Guest Advocate and Front of Store Attendant career path.Quickly respond to any negative guest shopping experience and ensure your team feels supported to resolve guest concerns.Work a schedule that aligns to guest and business needs (including early morning, evening, overnight shifts, and weekends).WHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment excites you.Providing service that makes guests say 'I LOVE TARGET!' excites you.You enjoy interacting with people and making things easy for others.You aren’t looking for a Monday thru Friday job at a computer all day.Skills you should have from the get-go:High school diploma or equivalent.Must be at least 18 years of age or older.Previous retail experience preferred, but not required.Effective communication skills.Ability to remain focused and composed in a fast-paced environment.We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Access all areas of the building to respond to guest or team member issues.Accurately handle cash register operations and cash transactions.Scan, handle and move merchandise efficiently and safely.Flexible work schedule (e.g., nights, weekends, and holidays) and reliable attendance necessary.
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