Service & Engagement Team Leader

Service & Engagement Team LeaderLocation: 479 State Rd, North Dartmouth, MA 02747-4309Time Type: VariablePosted: 2 Days AgoJob Requisition ID: R0000374283Pay Range: $23.75 - $40.40 per hourPay is based on several factors which vary based on position, including labor markets, education, work experience, and certifications. Target cares about and invests in you as a team member, offering comprehensive health benefits and programs, which may include medical, vision, dental, life insurance, and more.ALL ABOUT TARGETAs a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life.ALL ABOUT SERVICE & ENGAGEMENTAdvocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Empowered to make shopping quick and easy for guests while ensuring exceptional quality.As a Service and Engagement Team Leader, you will:Demonstrate a service culture that prioritizes the guest service experience.Lead a team of passionate and knowledgeable Guest Advocates and Front of Store Attendants.Understand sales goals and execute daily/weekly workload to deliver on store sales goals.Support leading physical and digital offerings and Target Loyalty Programs.Engage in consistent development conversations throughout the critical touch points within the Guest Advocate and Front of Store Attendant career path.Quickly respond to any negative guest shopping experience.Evaluate candidates for open positions and develop a guest-centric team.Assist in closing knowledge and skill gaps for team members through training and experiences.WHAT WE ARE LOOKING FORHigh school diploma or equivalent.Must be at least 18 years of age or older.Previous retail experience preferred, but not required.Welcoming and helpful attitude.Effective communication skills.Ability to remain focused and composed in a fast-paced environment.We care about and invest in you as a team member.Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation.For more information on benefits, please visit

Target Benefits .

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