Sanmina Corporation
Program Administrator
Sanmina Corporation, Fremont, California, us, 94537
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Program Mgmt/Customer ServiceLocation:
Fremont, CaliforniaJob Description:Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest-growing segments of the global Electronics Manufacturing Services (EMS) market. Recognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs) primarily in the communications networks, defense and aerospace, industrial and semiconductor systems, medical, multimedia, computing and storage, automotive and clean technology sectors. Sanmina Corporation has facilities strategically located in key regions throughout the world.The Sanmina Fremont facility is a full-service enclosure systems solution manufacturing plant. This facility produces low-to-mid volume New Product Introduction (NPI) runs to full-scale volume. The Fremont facility offers everything from small piece parts to fully integrated and tested systems. In addition, this location offers in-house painting capabilities and flexible logistics solutions in distribution, inventory management, hubbing, and repair services.Job Purpose:The Program Administrator will assist in managing the business relationship between assigned customer and the manufacturing facility to ensure that customer expectations are met and/or exceeded. This person will also help in managing customer backlog to meet required on-time delivery, resolving AR issues, driving E&O resolution, and reporting key business indicators. The Program Administrator will be processing customer RMA(s), Order Entry, and change notices. This person must understand contractual obligations by all parties and ensure that they are fulfilled (e.g., payment, delivery, etc.).Nature of Duties/ Responsibilities:Interacts with customers, company sales and/or service representatives and handles a variety of pre-sales or post-sales service functions.Updates databases with status of returned materials issues and accounts for returned inventory.Records and reports the status of equipment returns, repairs, replacements, sales orders, and delivery schedules.Ensures service information is accessible by sorting and filing documents/forms.May schedule field service repair calls.Maintains records of returns, schedule changes, product enhancements or changes, and product pricing, and resolves return credit problems.Supports the business relationship between assigned customer(s) and the manufacturing facility ensuring that customer expectations are met and/or exceeded.Supports the Program Manager in commercial management of customer(s) including product margin, product pricing, Excess & Obsolete Material issues, and Accounts Receivable Issues.Understands the customer(s) contract terms and its implications on the order process.Manages the customer(s) backlog/demand and works with planning to ensure proper MRP/DRP runs.Education & Experience:Bachelor’s Degree in a related field preferred.2-4 years of customer service experience.Excellent communication skills to develop and maintain proactive customer interaction.Must be able to work independently & quickly while under pressure in a fast-paced environment.Demonstrated leadership skills and ability to multitask.Proficient in Microsoft Office (Word/Excel/PowerPoint).Team Player.This is an ITAR facility and applicants must be US Citizens or lawful permanent residents.Sanmina is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity.Salary Range (annual): $54,080 - $60,000In addition, Sanmina provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, company paid holidays, and paid time off (PTO) for vacation and/or personal business.
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Program Mgmt/Customer ServiceLocation:
Fremont, CaliforniaJob Description:Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest-growing segments of the global Electronics Manufacturing Services (EMS) market. Recognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs) primarily in the communications networks, defense and aerospace, industrial and semiconductor systems, medical, multimedia, computing and storage, automotive and clean technology sectors. Sanmina Corporation has facilities strategically located in key regions throughout the world.The Sanmina Fremont facility is a full-service enclosure systems solution manufacturing plant. This facility produces low-to-mid volume New Product Introduction (NPI) runs to full-scale volume. The Fremont facility offers everything from small piece parts to fully integrated and tested systems. In addition, this location offers in-house painting capabilities and flexible logistics solutions in distribution, inventory management, hubbing, and repair services.Job Purpose:The Program Administrator will assist in managing the business relationship between assigned customer and the manufacturing facility to ensure that customer expectations are met and/or exceeded. This person will also help in managing customer backlog to meet required on-time delivery, resolving AR issues, driving E&O resolution, and reporting key business indicators. The Program Administrator will be processing customer RMA(s), Order Entry, and change notices. This person must understand contractual obligations by all parties and ensure that they are fulfilled (e.g., payment, delivery, etc.).Nature of Duties/ Responsibilities:Interacts with customers, company sales and/or service representatives and handles a variety of pre-sales or post-sales service functions.Updates databases with status of returned materials issues and accounts for returned inventory.Records and reports the status of equipment returns, repairs, replacements, sales orders, and delivery schedules.Ensures service information is accessible by sorting and filing documents/forms.May schedule field service repair calls.Maintains records of returns, schedule changes, product enhancements or changes, and product pricing, and resolves return credit problems.Supports the business relationship between assigned customer(s) and the manufacturing facility ensuring that customer expectations are met and/or exceeded.Supports the Program Manager in commercial management of customer(s) including product margin, product pricing, Excess & Obsolete Material issues, and Accounts Receivable Issues.Understands the customer(s) contract terms and its implications on the order process.Manages the customer(s) backlog/demand and works with planning to ensure proper MRP/DRP runs.Education & Experience:Bachelor’s Degree in a related field preferred.2-4 years of customer service experience.Excellent communication skills to develop and maintain proactive customer interaction.Must be able to work independently & quickly while under pressure in a fast-paced environment.Demonstrated leadership skills and ability to multitask.Proficient in Microsoft Office (Word/Excel/PowerPoint).Team Player.This is an ITAR facility and applicants must be US Citizens or lawful permanent residents.Sanmina is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity.Salary Range (annual): $54,080 - $60,000In addition, Sanmina provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, company paid holidays, and paid time off (PTO) for vacation and/or personal business.
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