FullShift Staffing, LLC
Regional Director of Operations (RDO)
FullShift Staffing, LLC, Knoxville, Tennessee, United States, 37955
Join our dynamic team as an RDO! Explore new opportunities and grow with us!
Position Purpose:
Guides the operations of the healthcare facilities in their region in accordance with local, state and federal regulations, standards and established policies and procedures to assist in providing appropriate care and services to residents.
Reports to:
Chief Operations Officer
Required Qualifications:
A valid, unrestricted Nursing Home Administrator’s license in the state.
Bachelor’s degree in Health Administration preferred.
Three (3) years of experience in a supervisory role in a hospital, nursing home, or other related health care facility preferred.
Knowledgeable of skilled nursing home regulations, procedures, laws, regulations and guidelines pertaining to long-term care.
Major Duties and Responsibilities:
Evaluates and makes recommendations regarding the overall operation of each facility as well as its programs and activities, in accordance with current state and federal laws and regulations.
Monitors the facility’s key performance indicators such as the Quality Assurance and Performance Improvement process throughout the facility.
Develops and maintains positive relationships with residents, employees, and family members through positive interactions.
Evaluates work performance of facility leadership and maintains accountability in concert with Human Resources for expected performance outcomes.
Communicates directly with residents, medical and nursing staff, family members, department heads and members of the interdisciplinary team, as needed. Responds and resolves complaints and concerns when necessary.
Promotes teamwork, mutual respect, and effective communication. Promotes positivity and active daily problem solving.
Ensures follow up is completed with any “mock” survey issues identified in preparation for health surveys, OSHA surveys, and any other regulatory requirement.
Monitors to minimize each facility’s risk through a team approach to achieve desired outcomes in customer service, key performance indicators, employee retention and other areas as identified.
Reads and stays informed regarding regulatory, business practices and other changes influencing facility outcomes; thereby, facilitating continued success for all.
Additional Tasks:
Treats all residents with dignity and respect. Promotes and protects all residents’ rights.
Establishes a culture of compliance by adhering to all policies and procedures.
Maintains confidentiality of protected health information.
Reports noncompliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel.
Reports any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to appropriate regulatory entities.
Personal Skills and Traits Desired:
Ability to read, write, speak and understand the English language.
Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
Must have patience, tact, and willingness to deal with difficult residents, family and staff.
Ability to work beyond normal working hours and on weekends and holidays when necessary.
Ability to assist in evacuation of residents during emergency situations.
Benefits:
Amazing Benefit Packages. We are proud to be an equal-opportunity employer.
#J-18808-Ljbffr
Position Purpose:
Guides the operations of the healthcare facilities in their region in accordance with local, state and federal regulations, standards and established policies and procedures to assist in providing appropriate care and services to residents.
Reports to:
Chief Operations Officer
Required Qualifications:
A valid, unrestricted Nursing Home Administrator’s license in the state.
Bachelor’s degree in Health Administration preferred.
Three (3) years of experience in a supervisory role in a hospital, nursing home, or other related health care facility preferred.
Knowledgeable of skilled nursing home regulations, procedures, laws, regulations and guidelines pertaining to long-term care.
Major Duties and Responsibilities:
Evaluates and makes recommendations regarding the overall operation of each facility as well as its programs and activities, in accordance with current state and federal laws and regulations.
Monitors the facility’s key performance indicators such as the Quality Assurance and Performance Improvement process throughout the facility.
Develops and maintains positive relationships with residents, employees, and family members through positive interactions.
Evaluates work performance of facility leadership and maintains accountability in concert with Human Resources for expected performance outcomes.
Communicates directly with residents, medical and nursing staff, family members, department heads and members of the interdisciplinary team, as needed. Responds and resolves complaints and concerns when necessary.
Promotes teamwork, mutual respect, and effective communication. Promotes positivity and active daily problem solving.
Ensures follow up is completed with any “mock” survey issues identified in preparation for health surveys, OSHA surveys, and any other regulatory requirement.
Monitors to minimize each facility’s risk through a team approach to achieve desired outcomes in customer service, key performance indicators, employee retention and other areas as identified.
Reads and stays informed regarding regulatory, business practices and other changes influencing facility outcomes; thereby, facilitating continued success for all.
Additional Tasks:
Treats all residents with dignity and respect. Promotes and protects all residents’ rights.
Establishes a culture of compliance by adhering to all policies and procedures.
Maintains confidentiality of protected health information.
Reports noncompliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel.
Reports any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to appropriate regulatory entities.
Personal Skills and Traits Desired:
Ability to read, write, speak and understand the English language.
Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
Must have patience, tact, and willingness to deal with difficult residents, family and staff.
Ability to work beyond normal working hours and on weekends and holidays when necessary.
Ability to assist in evacuation of residents during emergency situations.
Benefits:
Amazing Benefit Packages. We are proud to be an equal-opportunity employer.
#J-18808-Ljbffr