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Insomnia Cookies

Store Operations Manager (GM)

Insomnia Cookies, Washington, District of Columbia, us, 20022


* a competitive base salary + monthly bonus compensation package. * excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans. * 401K with contribution match. * 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave. Job Duties & Position Focus: * Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team. * Manage and audit inventory to maintain proper controls. * Create and execute fun, local marketing drops. * Create and drive in-store recognition programs/contests. What we seek: * 3+ years of management/leadership experience in a restaurant or retail establishment * Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun) * Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business * An innate sense of true hospitality and ability to deliver exceptional customer service to all of our guests * A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System * Familiarity with using commercial convection ovens - a plus About us:

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