Insomnia Cookies
Store Operations Manager (GM)
Insomnia Cookies, Washington, District of Columbia, us, 20022
* a competitive base salary + monthly bonus compensation package.
* excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans.
* 401K with contribution match.
* 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave.
Job Duties & Position Focus:
* Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team.
* Manage and audit inventory to maintain proper controls.
* Create and execute fun, local marketing drops.
* Create and drive in-store recognition programs/contests.
What we seek:
* 3+ years of management/leadership experience in a restaurant or retail establishment
* Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
* Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business
* An innate sense of true hospitality and ability to deliver exceptional customer service to all of our guests
* A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System
* Familiarity with using commercial convection ovens - a plus
About us:
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