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Insomnia Cookies

Store Operations Manager (GM)

Insomnia Cookies, Chicago, Illinois, United States, 60290


* A competitive base + monthly bonus compensation package. * Excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans. * 401K with contribution match. * 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave. Job Duties & Position Focus: Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team. Manage and audit inventory to maintain proper controls. Create and execute fun, local marketing drops. Create and drive in-store recognition programs/contests. What we seek: 3+ years of management/leadership experience in a restaurant or retail establishment. Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs-Sun). Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business. An innate sense of true hospitality and ability to deliver exceptional customer service to all of our guests. A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System. Familiarity with using commercial convection ovens - a plus. About us:

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