Sonesta Hotels
Director of Food & Beverage
Sonesta Hotels, New York, New York, us, 10261
Job Description SummaryThe Director of Food and Beverage sets the tone for Sonesta’s Culture of Caring. We expect leaders to focus on creating amazing moments for guests and team members and dig deep to find ways to create success for their team.The Director of Food and Beverage is responsible for directing and managing the Food and Beverage function within the property, maintaining quality and service standards, and driving profits. This role involves participating in the management of the hotel as a member of the Executive Committee.Sonesta managers are charged with providing strategic vision, ensuring tactical execution, and actively managing their department to achieve the company’s revenue and profitability goals and objectives.The ideal candidate has a passion for building and motivating teams that achieve results. Sonesta managers are guest-focused (both internal and external) and achievement-oriented leaders.Work EnvironmentThe person in this role works mostly in a service environment, with some office time reserved for administrative tasks.Physical DemandsMay exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.May be asked to lift, carry, push, pull or otherwise move objects.Must be able to tolerate extreme temperatures - i.e. freezers, loading dock.Expected Hours of WorkMust be flexible to work variable days of the week to include weekends and holidays.Must be flexible to work variable shifts (days, nights, overnights).Ten to twelve hour shifts sometimes required.Education and ExperienceHigh school graduate, some college or equivalent. Bachelor’s Degree preferred.Seven years’ experience in the management of Food and Beverage operations. Culinary, sales and service background are required.Experience in several F&B departments is required.Must be able to obtain and maintain any required licenses, certificates, and permits.Principle Duties and Responsibilities (Essential Functions)Operational/Functional:Plan and direct all day-to-day functions of the Food and Beverage department and consistently meet and exceed established goals.Implement all hotel and company policies. Implement effective food and beverage and labor cost controls.Establish prices and menus for each F&B outlet based on profitability and local competition. Monitor competition, review service satisfaction scores, and make recommendations to maintain a competitive edge.Assign and delegate tasks to managers of the different F&B sub-departments and ensure that profit objectives, service standards, food quality, safety and cleanliness standards are met and exceeded.Manage all service aspects of the Food and Beverage department.Maintain a professional atmosphere throughout the Food and Beverage division.Ensure all Sonesta safety and sanitation standards are adhered to; this includes all local liquor and food safety regulations.Maintain high standards of personal appearance and grooming.Perform other duties and projects as requested by management.Strategy and Planning:Establish the annual plan, the monthly forecast, and the marketing plan. Follow-up on Capital Budget and all repairs and maintenance items related to the Food and Beverage operations.Direct and complete scheduled inventories.Develop and implement weekly work schedules for all food and beverage outlets in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet business demands.Collaborate with the Executive Chef and Food and Beverage and Catering managers to develop attractive prices and menus for each F&B outlet, based on profitability and local competition.Financial Management:Monitor payroll in the department ensuring meal breaks are taken and time cards are accurate.Manage the operating budget and achieve all revenue and expense targets.Develop and monitor the food and beverage budget and the forecasting process.Managing your Team:Interview, hire, train, and promote Food and Beverage staff. Provide constructive and consistent feedback and recommend disciplinary action when appropriate.Coach and train the Food and Beverage leadership team and hold them accountable for their performance. Ensure they do the same for their respective teams.Ensure all F&B employees receive proper training applicable to their position and career aspirations in accordance with company policy and/or local laws.Manage the performance evaluation process of all team members.Ensure employees are treated fairly and equitably.Coach team by providing specific feedback to improve knowledge, skills, and performance. Establish and maintain open, collaborative relationships with direct reports and entire Food & Beverage team.Leading with Passion:Utilize and collaborate with resources across different departments and corporate office.Motivate employees to perform to their highest standard and establish a trusting environment to enrich the culture.Focus on the mission and well-being of the division, hotel, and company.Lead by example and operate with integrity and respect.Inspire your team to embrace and demonstrate Sonesta’s core values and the guest service standards.Qualifications and SkillsComplete knowledge of every F&B related subject in a first-class property.Must be able to handle pressure in a fast-paced environment.Excellent oral and written communication skills.Excellent organization skills.Proficient in Microsoft Word, Excel and PowerPoint.Familiarity with Food and Beverage cost controls.Must have the ability to motivate restaurant staff and maintain a cohesive team.Must be able to suggestively sell menu items, beverages and wines.Must be able to endure abundant physical movements in carrying out job duties.Pay RangeSalary Compensation Range is $125,000 - $135,000 annually. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific/overall experience.BenefitsSonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and DiscountsHospital IndemnityCritical Illness InsuranceAccident InsuranceUpon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
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