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Pollstar

Associate Director, Client Services

Pollstar, Boise, Idaho, United States, 83708


This position will be responsible for the management of client services and associated relationshipsrelated to ExtraMile Arena events (Athletics, Campus, Community and Entertainment). This position will be responsible for the direct production of events, overall management and supervision of production and technical event staffing necessary to fulfill client needs.

This position acts as the hub of event information to Arena clients, contracted professionals and other partners as may be required, connecting them with or disseminating information to internal staff. This position collects all event documentation or requirements and guides the client through the event process at ExtraMile Arena. This position performs all responsibilities at the highest level to enhance the image of the Arena, the University and promote goodwill throughout the community.

An important Arena objective is the execution of successful events from the client’s perspective, and it is the responsibility of this position to oversee, supervise and direct these activities. The Director of Client Services is responsible for fulfilling all lighting, sound, video, and other technical requirements, preparing event outlines, coordinating equipment distribution, disseminating information, labor and equipment billing and monitoring the backstage area and entire production of the event. Additionally, the position is responsible for the operation and maintenance of electronic audio/video systems and equipment.

This position also trains and supervises part-time temporary stagehands and student stagehands (Event Workers) and audio/video technicians.

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