Senior Associate Director, Facility Operations

Reporting to the Executive Director, the Senior Associate Director, Facility Operations directs/manages all aspects of facility operations, including the development and implementation of standard operating policy procedures for the venue, in accordance with University policy and procedures. This position ensures continuity, focus and purpose to the ongoing day-to-day operations of ExtraMile Arena including the oversight of the Environmental Services, Safety, Security & Guest Services (SSGS) and Operations departments, liaison to Campus Operations (FOAM, A&E Services, Environmental Health, OIT, etc.), tenant relations/communications and the management of construction projects. Included in the oversight of the Environmental Services and Operations department is a focus on sustainability, facility enhancement/refurbishment and building systems/equipment renewals.This position is responsible for the oversight and provision of services delivered by the facility infrastructure and systems including the operation and maintenance of the same, as well as emergency planning and management as it relates to security the facility, major equipment and systems. It works with minimum supervision and direction to comprehensively manage facility operations and performs all responsibilities at the highest level to enhance the image of the arena, the University and promote goodwill throughout the community. This individual should have proven experience in successful leadership positions in the nonprofit, public, academic or for-profit sector(s), including responsibility for facility management, budget development and administration, event management, strategic planning, and staff supervision. This senior leader is responsible for cultivating a safe and respectful working environment for diverse groups of people while helping to shape the culture of Environmental Services, SSGS and Operations departments.This position requires the strong working knowledge and understanding of applicable building standards, procedures and protocols associated with the following regulatory agencies including but not limited to: Division of Building Safety, Idaho Building Codes, Occupational Safety and Health Administration (OSHA) Americans with Disabilities Act (ADA) building standards, National Fire Protection Agency (NFPA), Federal Emergency Management Agency (FEMA), Department of Homeland Security (DHS), International Association of Venue Managers (IAVM) best operating practices for public assembly venues.This position also works and collaborates closely with the Arena’s Production department.

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