The Christian and Missionary Alliance
Director for Infrastructure and Operations
The Christian and Missionary Alliance, Reynoldsburg, Ohio, us, 43069
Careers at The Christian and Missionary Alliance National OfficeCurrent employment opportunities at the National Office are posted here as they become available.Director for Infrastructure and Operations
The Christian and Missionary Alliance (C&MA) is seeking an experienced Director for Infrastructure and Operations. This is a full-time position located in Reynoldsburg, Ohio. This position works under the direction of the Chief Information Officer and is responsible for managing a complex infrastructure landscape, including multiple data systems, networks, servers, storage systems, and related technologies. In the performance of these duties, this position will support the overall mission of the C&MA as described below.Specific Duties
Lead and Manage: Oversee the Infrastructure & Operations team (both domestic and international), providing guidance, mentorship, and fostering a collaborative, communicative, and results-driven work environment.Strategic Development: Develop and execute multi-year strategies, roadmaps, and plans for global digital infrastructures and operations, aligning with organizational goals and industry best practices (COBIT, ITSM, ITIL, CIS/NIST/ISO).Operational Oversight: Ensure optimal performance, availability, reliability, resiliency, and security of the digital infrastructure through effective day-to-day management.Team Leadership: Lead and manage teams responsible for digital infrastructure operations and related technologies.Center of Excellence: Establish a Center of Excellence for Cloud Architecture and advanced technologies.Network Design: Understand, design, and implement network infrastructure for data centers, ensuring high availability, scalability, and performance.Infrastructure Optimization: Optimize digital infrastructure through harmonization, consolidation, migration, and rationalization, including hyper-converged technologies, to improve efficiency and reduce operational costs.Co-Tenancy Solutions: Implement and manage co-tenancy solutions to ensure efficient resource utilization and customer satisfaction.Backup and Recovery: Oversee backup and recovery strategies, including technologies such as ExaGrid backups, Storinators, and Dell servers, conducting regular tests and updates to ensure infrastructure resilience and data protection.Disaster Recovery: Develop and maintain ministry recovery and disaster recovery plans to ensure digital infrastructure resilience and continuity of operations.Performance Enhancement: Utilize knowledge of load balancers, caching mechanisms, and database optimization techniques to improve application performance.Dev/Sec/Ops Implementation: Support the implementation of Dev/Sec/Ops principles and practices, promoting automation, continuous integration and deployment (CI/CD), and efficient patch management processes.Technology Adoption: Stay up to date with emerging technologies in digital infrastructure management, automation, and artificial intelligence (AI), evaluating their potential impact and driving their adoption where applicable.Cross-Functional Collaboration: Collaborate with cross-functional teams, including AOMs, IT operations, network engineering, security, and application development teams, to ensure alignment and effective execution of digital infrastructure strategies.SLAs and KPIs: Establish and maintain service level agreements (SLAs) and key performance indicators (KPIs) for infrastructure operations, monitoring progress, and taking corrective actions as necessary.Vendor Management: Manage vendor relationships and contracts for digital infrastructure services, hardware, and software, ensuring cost-effectiveness and adherence to service levels.Capacity Planning: Monitor and proactively manage capacity planning to ensure scalability and performance optimization of the infrastructure to meet current and future ministry requirements.Industry Research: Stay up to date with industry research, trends, emerging technologies, and best practices in infrastructure and operations management, recommending innovative solutions to drive operational efficiency and cost savings.Requirements
Bachelor’s degree in computer science, Information Technology, Engineering, or a related field. An MBA is preferred but not mandatory.Requires 5–7 years of experience in a related position.Salary range $87,750 to 102,017 per year.Life Insurance.403(b) retirement plan with a percentage of employer matching.Long-Term disability.Paid time off (vacation/holidays/personal days).Sick time (accrues, with additional extended illness bank for rollover hours).Other paid leave (compassionate care, jury duty, parental, etc.).
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The Christian and Missionary Alliance (C&MA) is seeking an experienced Director for Infrastructure and Operations. This is a full-time position located in Reynoldsburg, Ohio. This position works under the direction of the Chief Information Officer and is responsible for managing a complex infrastructure landscape, including multiple data systems, networks, servers, storage systems, and related technologies. In the performance of these duties, this position will support the overall mission of the C&MA as described below.Specific Duties
Lead and Manage: Oversee the Infrastructure & Operations team (both domestic and international), providing guidance, mentorship, and fostering a collaborative, communicative, and results-driven work environment.Strategic Development: Develop and execute multi-year strategies, roadmaps, and plans for global digital infrastructures and operations, aligning with organizational goals and industry best practices (COBIT, ITSM, ITIL, CIS/NIST/ISO).Operational Oversight: Ensure optimal performance, availability, reliability, resiliency, and security of the digital infrastructure through effective day-to-day management.Team Leadership: Lead and manage teams responsible for digital infrastructure operations and related technologies.Center of Excellence: Establish a Center of Excellence for Cloud Architecture and advanced technologies.Network Design: Understand, design, and implement network infrastructure for data centers, ensuring high availability, scalability, and performance.Infrastructure Optimization: Optimize digital infrastructure through harmonization, consolidation, migration, and rationalization, including hyper-converged technologies, to improve efficiency and reduce operational costs.Co-Tenancy Solutions: Implement and manage co-tenancy solutions to ensure efficient resource utilization and customer satisfaction.Backup and Recovery: Oversee backup and recovery strategies, including technologies such as ExaGrid backups, Storinators, and Dell servers, conducting regular tests and updates to ensure infrastructure resilience and data protection.Disaster Recovery: Develop and maintain ministry recovery and disaster recovery plans to ensure digital infrastructure resilience and continuity of operations.Performance Enhancement: Utilize knowledge of load balancers, caching mechanisms, and database optimization techniques to improve application performance.Dev/Sec/Ops Implementation: Support the implementation of Dev/Sec/Ops principles and practices, promoting automation, continuous integration and deployment (CI/CD), and efficient patch management processes.Technology Adoption: Stay up to date with emerging technologies in digital infrastructure management, automation, and artificial intelligence (AI), evaluating their potential impact and driving their adoption where applicable.Cross-Functional Collaboration: Collaborate with cross-functional teams, including AOMs, IT operations, network engineering, security, and application development teams, to ensure alignment and effective execution of digital infrastructure strategies.SLAs and KPIs: Establish and maintain service level agreements (SLAs) and key performance indicators (KPIs) for infrastructure operations, monitoring progress, and taking corrective actions as necessary.Vendor Management: Manage vendor relationships and contracts for digital infrastructure services, hardware, and software, ensuring cost-effectiveness and adherence to service levels.Capacity Planning: Monitor and proactively manage capacity planning to ensure scalability and performance optimization of the infrastructure to meet current and future ministry requirements.Industry Research: Stay up to date with industry research, trends, emerging technologies, and best practices in infrastructure and operations management, recommending innovative solutions to drive operational efficiency and cost savings.Requirements
Bachelor’s degree in computer science, Information Technology, Engineering, or a related field. An MBA is preferred but not mandatory.Requires 5–7 years of experience in a related position.Salary range $87,750 to 102,017 per year.Life Insurance.403(b) retirement plan with a percentage of employer matching.Long-Term disability.Paid time off (vacation/holidays/personal days).Sick time (accrues, with additional extended illness bank for rollover hours).Other paid leave (compassionate care, jury duty, parental, etc.).
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