Aptive Environmental
Operations Manager
Aptive Environmental, San Jose, California, United States, 95199
Location Zip Code:
94539-7793
Job Family:
Field Management
We are seeking a hard-working, innovative, detail-oriented, and creative team player to join our Aptive team as an
Operations Manager ! This is a full-time position located in the
San Jose, CA
area. The individual we are looking for enjoys working in a team environment and excels at working at an individual level.
What we offer:
Competitive annual salary: $100,000-$125,000
Performance bonus
Company vehicle provided
Company gas card provided
Cell phone allowance
Group Health, Dental, and Vision plans
Pet insurance, Life insurance, and EAP benefits
401K with employer match
Paid holidays and paid time off
Opportunity for advancement
Upbeat and exciting company culture and much more!
Responsibilities include:
Responsible for customer retention, employee retention, and service center EBITDA
Continually monitor and balance labor utilization with production to optimize overall efficiencies
Responsible for all inventory and fleet within the service center
Use forecasted staffing needs and direct all hiring activities to ensure proper staffing for the service center while having constant communication with the recruiting lead
Manage payroll for all Service Professionals, Lead Service Professionals, and Operations Supervisors within the service center
Set a clear vision and expectations for the work group
Strive to achieve high operational efficiency and effective labor management
Work closely with the Regional Operations Manager and Continuous Improvement department to ensure the growth and success of areas by ensuring the safe and efficient delivery of quality services
Execute plans provided for improvement and report progress
Ensure a cohesive, service-oriented, multidisciplinary team through staffing and retention of qualified individuals
Meet KPI standards
Work with talent team for hiring needs
Create a positive atmosphere of learning and growth for all Service Professionals
Set and manage goals with Operations Supervisors, Lead Service Professionals, and Service Professionals to improve overall performance using performance dashboards and other tools
Review Service Professional performance metrics with the Operations Regional Manager
Teach Service Professionals proper communication skills, and sales training, and ensure the workforce has a proper understanding of sales organization and processes
Responsible for collaborating with Operations Trainers and local leadership to implement and deliver training
Deliver excellent customer service to potential and existing customers
Team size is determined by revenue
Qualifications:
At least 3+ years experience in management and/or a bachelor's degree in business, marketing, finance, or a related field
Preferred a high school diploma or related education
General understanding of Profit and Loss
A US driver’s license that has been valid for a minimum of 4 years is required
A clean driving record is required (no more than one moving violation in the past year and no more than 2 moving violations in the past 4 years)
A drug test and background check will be performed on all new hires
Candidates must obtain and maintain all licenses/certificates as required by federal, state, and local regulations
Aptive Environmental:
Aptive Environmental provides pest control services to 34 states in the US. Co-founded in 2015 by Vess Pearson and David Royce, Aptive launched with the clear intention of becoming a world-recognized brand.
In 2021, Aptive was included in Inc. Magazine’s "Best in Business" list of companies that make a positive impact. Aptive is also featured on Glassdoor's 2019 list of Top 100 US workplaces and is ranked one of Entrepreneur Magazine's Best Companies in America. We are a proud member of the EPA's Pesticide Environmental Stewardship Program and have partnered with the United Nations Foundation’s "United to Beat Malaria" to help stop the spread of malaria transmitted by mosquito bites.
*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter.
#J-18808-Ljbffr
94539-7793
Job Family:
Field Management
We are seeking a hard-working, innovative, detail-oriented, and creative team player to join our Aptive team as an
Operations Manager ! This is a full-time position located in the
San Jose, CA
area. The individual we are looking for enjoys working in a team environment and excels at working at an individual level.
What we offer:
Competitive annual salary: $100,000-$125,000
Performance bonus
Company vehicle provided
Company gas card provided
Cell phone allowance
Group Health, Dental, and Vision plans
Pet insurance, Life insurance, and EAP benefits
401K with employer match
Paid holidays and paid time off
Opportunity for advancement
Upbeat and exciting company culture and much more!
Responsibilities include:
Responsible for customer retention, employee retention, and service center EBITDA
Continually monitor and balance labor utilization with production to optimize overall efficiencies
Responsible for all inventory and fleet within the service center
Use forecasted staffing needs and direct all hiring activities to ensure proper staffing for the service center while having constant communication with the recruiting lead
Manage payroll for all Service Professionals, Lead Service Professionals, and Operations Supervisors within the service center
Set a clear vision and expectations for the work group
Strive to achieve high operational efficiency and effective labor management
Work closely with the Regional Operations Manager and Continuous Improvement department to ensure the growth and success of areas by ensuring the safe and efficient delivery of quality services
Execute plans provided for improvement and report progress
Ensure a cohesive, service-oriented, multidisciplinary team through staffing and retention of qualified individuals
Meet KPI standards
Work with talent team for hiring needs
Create a positive atmosphere of learning and growth for all Service Professionals
Set and manage goals with Operations Supervisors, Lead Service Professionals, and Service Professionals to improve overall performance using performance dashboards and other tools
Review Service Professional performance metrics with the Operations Regional Manager
Teach Service Professionals proper communication skills, and sales training, and ensure the workforce has a proper understanding of sales organization and processes
Responsible for collaborating with Operations Trainers and local leadership to implement and deliver training
Deliver excellent customer service to potential and existing customers
Team size is determined by revenue
Qualifications:
At least 3+ years experience in management and/or a bachelor's degree in business, marketing, finance, or a related field
Preferred a high school diploma or related education
General understanding of Profit and Loss
A US driver’s license that has been valid for a minimum of 4 years is required
A clean driving record is required (no more than one moving violation in the past year and no more than 2 moving violations in the past 4 years)
A drug test and background check will be performed on all new hires
Candidates must obtain and maintain all licenses/certificates as required by federal, state, and local regulations
Aptive Environmental:
Aptive Environmental provides pest control services to 34 states in the US. Co-founded in 2015 by Vess Pearson and David Royce, Aptive launched with the clear intention of becoming a world-recognized brand.
In 2021, Aptive was included in Inc. Magazine’s "Best in Business" list of companies that make a positive impact. Aptive is also featured on Glassdoor's 2019 list of Top 100 US workplaces and is ranked one of Entrepreneur Magazine's Best Companies in America. We are a proud member of the EPA's Pesticide Environmental Stewardship Program and have partnered with the United Nations Foundation’s "United to Beat Malaria" to help stop the spread of malaria transmitted by mosquito bites.
*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter.
#J-18808-Ljbffr