Apple Inc.
Product Quality Manager- Softgoods
Apple Inc., Cupertino, California, United States, 95014
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.The Product Quality team is looking for a highly motivated quality professional to support outbound quality management. You will be responsible for sustaining quality management for many of Apple’s Softgoods products.Description
Use data and field insights to drive ongoing product improvements with cross-functional and OEM partners.Conduct periodic reviews of Field and Factory Quality Data with internal and external partners.Define and manage ongoing quality testing and associated costs.Lead quality escalations to closure by applying technical and program management skills.Lead field quality evaluation after product launch.Drive quality solutions and best practices across multiple cross-functional teams and supply chain nodes.Consolidate detailed cross-functional data into concise insights for executive briefings.Ability to travel up to 15%.Minimum Qualifications
3+ years experience supporting new product launches from a mechanical, product quality or product development perspective.Bachelors degree in an engineering discipline such as mechanical or industrial engineering.Preferred Qualifications
Project management experience, including influencing others without direct authority.Experience working with high volume international manufacturers and traveling to manufacturing sites.Results-driven and detail-oriented leadership experience required.Excellent written and verbal communication, proven ability to present effectively to leadership.Data-driven approach to problem solving.Experience with part reliability methods, quality sampling methodologies, and statistical techniques.Finance/business acumen – understand cost drivers and derive/optimize costs associated with managing quality.Experience managing consumer product performance in the field (“eye of the customer”).Technical knowledge related to Softgoods products is a plus.Experience with packout & supply chain logistics is a plus.Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.
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Use data and field insights to drive ongoing product improvements with cross-functional and OEM partners.Conduct periodic reviews of Field and Factory Quality Data with internal and external partners.Define and manage ongoing quality testing and associated costs.Lead quality escalations to closure by applying technical and program management skills.Lead field quality evaluation after product launch.Drive quality solutions and best practices across multiple cross-functional teams and supply chain nodes.Consolidate detailed cross-functional data into concise insights for executive briefings.Ability to travel up to 15%.Minimum Qualifications
3+ years experience supporting new product launches from a mechanical, product quality or product development perspective.Bachelors degree in an engineering discipline such as mechanical or industrial engineering.Preferred Qualifications
Project management experience, including influencing others without direct authority.Experience working with high volume international manufacturers and traveling to manufacturing sites.Results-driven and detail-oriented leadership experience required.Excellent written and verbal communication, proven ability to present effectively to leadership.Data-driven approach to problem solving.Experience with part reliability methods, quality sampling methodologies, and statistical techniques.Finance/business acumen – understand cost drivers and derive/optimize costs associated with managing quality.Experience managing consumer product performance in the field (“eye of the customer”).Technical knowledge related to Softgoods products is a plus.Experience with packout & supply chain logistics is a plus.Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.
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