Bakon Italia S.R.L.
Field Service Support Analyst II
Bakon Italia S.R.L., Houston, Texas, United States,
Field Service Support Analyst II
ApplyLocations: Bangalore, IndiaMilacronTime Type: Full timePosted on: Posted YesterdayJob Requisition ID: R-2834Position Summary:This position shall be based in Bengaluru Region and required training shall be provided @ Ahmedabad. Post completion of training, the same will be shifted to respective regional location as Service Engineers.Work You’ll Do:Provide end-to-end support to customers from installation of machines to breakdown calls, machine problems, spare support, and training for machine operating and processing problems.Coordinate pre-installation requirements with customers.Develop and implement corrective/preventive actions for any machine and ensure the global action of all machines.Responsible for troubleshooting and providing solutions to overcome problems.Maintain records of each machine by timely entries in the FSL.Generate spare parts business and develop spare parts recommendations.Responsible for installation and servicing of all machines in the region.Provide support to customers for mould trials and process optimization.Responsible for assembly of machines and machine operations at customer site.Provide training to customers for machine operating and troubleshooting.Submit field return parts to the factory for analysis and to recover the cost of warranty of the part.Release flash for parts failure.Ensure customer training and customer care visits.Team:Bengaluru RegionMahalley Sarin (AH) – Kiran Kumar (AL) – Service EngineerBasic Qualifications:Diploma/Graduation in Electrical & Electronics/MechatronicsWork Experience:Maximum 2-3 years in maintenance or testing of injection molding machinesWho We Are:Milacron is a global leader in the manufacture, distribution, and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry. We are the only global company with a full-line product portfolio that includes hot runner systems, injection molding, and extrusion equipment. We maintain strong market positions across these products, as well as leading positions in process control systems, mold bases and components, maintenance, repair, and operating (MRO) supplies for plastic processing equipment. Our strategy is to deliver highly customized equipment, components, and service to our customers throughout the lifecycle of their plastic processing technology systems. Milacron is an operating company of Hillenbrand.Hillenbrand (NYSE: HI)
is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.EEO:
The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression, or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offer opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".
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ApplyLocations: Bangalore, IndiaMilacronTime Type: Full timePosted on: Posted YesterdayJob Requisition ID: R-2834Position Summary:This position shall be based in Bengaluru Region and required training shall be provided @ Ahmedabad. Post completion of training, the same will be shifted to respective regional location as Service Engineers.Work You’ll Do:Provide end-to-end support to customers from installation of machines to breakdown calls, machine problems, spare support, and training for machine operating and processing problems.Coordinate pre-installation requirements with customers.Develop and implement corrective/preventive actions for any machine and ensure the global action of all machines.Responsible for troubleshooting and providing solutions to overcome problems.Maintain records of each machine by timely entries in the FSL.Generate spare parts business and develop spare parts recommendations.Responsible for installation and servicing of all machines in the region.Provide support to customers for mould trials and process optimization.Responsible for assembly of machines and machine operations at customer site.Provide training to customers for machine operating and troubleshooting.Submit field return parts to the factory for analysis and to recover the cost of warranty of the part.Release flash for parts failure.Ensure customer training and customer care visits.Team:Bengaluru RegionMahalley Sarin (AH) – Kiran Kumar (AL) – Service EngineerBasic Qualifications:Diploma/Graduation in Electrical & Electronics/MechatronicsWork Experience:Maximum 2-3 years in maintenance or testing of injection molding machinesWho We Are:Milacron is a global leader in the manufacture, distribution, and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry. We are the only global company with a full-line product portfolio that includes hot runner systems, injection molding, and extrusion equipment. We maintain strong market positions across these products, as well as leading positions in process control systems, mold bases and components, maintenance, repair, and operating (MRO) supplies for plastic processing equipment. Our strategy is to deliver highly customized equipment, components, and service to our customers throughout the lifecycle of their plastic processing technology systems. Milacron is an operating company of Hillenbrand.Hillenbrand (NYSE: HI)
is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.EEO:
The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression, or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offer opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".
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