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Pet Supplies Plus

Network Engineer - Hybrid (3 days/wk in office)

Pet Supplies Plus, Livonia, Michigan, us, 48153


Overview:

As a Network Engineer at Pet Supplies Plus, you'll play a crucial role in keeping our paw-some network ecosystem running smoothly. Just as we care for the health and well-being of pets, you'll ensure our IT infrastructure is always in peak condition. You'll be the backbone of our technology kennel, providing support, troubleshooting, and maintenance of our expansive retail network. Whether in the "cloud" or on the ground, you'll help us deliver a "fetching" and reliable network to over 700+ stores across the nation as well as our Distribution centers and corporate locations.Responsibilities/Qualifications:The

Network Engineer

will:Manage and support the existing Meraki core network, ensuring its always ready to "pounce" into action.Oversee and maintain the network habitats of our retail stores, including Meraki switches, Wi-Fi, and VPN configurations for all branch locations.Troubleshoot, manage, and maintain network devices such as wireless access points, firewalls, routers, switches, and virtual appliances to keep things running like a well-trained pack.Lead Tier 2/3 technical support for any "ruff" communication issues, ensuring seamless connectivity between stores, distribution centers, and corporate headquarters.Partner with the Azure Cloud Engineer to manage PSPs Azure network infrastructure, including Meraki VPN Concentrators, NLB, and Barracuda virtual firewalls, ensuring that our cloud bark is as strong as our bite.Keep our "den" (network) secure by ensuring continuous uptime and reliability for PSP's distribution centers and any future locations.Deploy site-to-site VPN connections to guarantee smooth interconnectivity across all our PSP "pack" locations.Maintain and update network documentation and diagrams, so your fellow tech-team members always know where to sniff out the details.Perform network troubleshooting with the precision of a hunting dog, capturing packets, upgrading firmware, and ensuring everything runs securely.Configure and optimize remote monitoring software for top-notch alerting and proactive issue resolution.Participate in a 24x7 on-call support rotation to ensure business continuity.PAWsome

Network Engineer

candidates will have:5 + years of experience in multi-site network environments, preferably in a retail settinghaving worked with systems that are as fast-paced as a Border Collie.Expertise in managing high-availability firewalls (Barracuda CloudGen is a plus), network security, Wi-Fi, VPN, VLAN, routing/switching, DNS, and Azure-based infrastructure.Proficiency in automating manual tasks with scripts (Python, shell, etc.), ensuring smooth "purr-formance."Excellent interpersonal and communication skills to build relationships across the pack, from tech-savvy colleagues to less techy team members.Strong troubleshooting skills with an eye for detail and the ability to sniff out and resolve issues quickly.Performance Monitoring and Capacity Management: Monitor system performance, manage capacity, and proactively address potential issuesProcess Automation: Automate repetitive or error-prone manual processes to enhance efficiency and reduce operational risksFamiliarity with Azure network infrastructure, NSGs, NLB, and Meraki VPN concentrators.A strong focus on network security, PCI compliance knowledge is a "paw-sitive" bonus.Ability to juggle multiple projects and tasks in a fast-paced "kennel," keeping things on track like a well-trained service dog.Willingness to travel as needed to distribution centers across the country (PA, TX, IN, SC), with limited trips "out of the kennel."Perks of Joining Our Pack:Be part of a fun, pet-loving company thats growing its reach across the country.Work in an environment that supports teamwork, collaboration, and continuous learning, just like a happy dog park!

About Company:Pet Supplies Plus is focused on making it easier to get better products for your pet. With over 700 locations in 42 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.

Pet Supplies Plus is ranked No. 20 overall in Entrepreneur Magazine's 2022 Franchise 500 list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit www.petsuppliesplus.com.EOE STATEMENTWe provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.