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LEDGENT Technology & Engineering - Roth Staffing Companies, L.P.

Systems Administrator

LEDGENT Technology & Engineering - Roth Staffing Companies, L.P., Chanhassen, Minnesota, United States, 55317


Position:

Systems AdministratorLocation:

Chanhassen, 100% OnsiteCompensation:

$90k-$105k with 8% bonus potentialJob OverviewThe Systems Administrator is responsible for maintaining and optimizing the organization's IT systems by identifying, troubleshooting, and resolving technical issues. This role is essential in ensuring the IT infrastructure is reliable, efficient, and supports staff effectively.Key Responsibilities

Collaborate with the Managed Service Provider (MSP) Helpdesk and other external IT partners to swiftly address issues, ensuring seamless business operations.Oversee the installation of new technology, including operating systems, software, applications, desktops, and other hardware.Perform routine maintenance on phone systems, computers, printers, networks, scanners, servers, and other technical equipment.Work closely with the MSP to manage user accounts, email setups, and access permissions for staff.Develop and update Knowledge Bases (KBs) and Standard Operating Procedures (SOPs) for critical processes and equipment, ensuring consistency across all onsite and third-party support efforts.Assess and recommend security enhancements and risk mitigation strategies.Evaluate and suggest hardware upgrades, improvements, and manage the hardware replacement schedule based on asset lifecycle and service plans.Serve as ERP Administrator, responsible for performing maintenance, managing backups, coordinating upgrades, and verifying that associated equipment is functioning properly.Education and Experience

Associate's degree in Computer Science, Information Technology, or related field.3-5 years of experience in a Systems Administrator or similar IT role.Strong understanding of computer hardware, software, and networking.Skills and Abilities

Strong technical support skills with a talent for resolving issues.Clear and professional communication skills, both written and verbal.Excellent troubleshooting and problem-solving abilities.Effective organizational skills with the ability to manage multiple tasks and projects concurrently.

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