Capgemini
Senior Software Engineer - C&CA Cloud Native Architect
Capgemini, California, Missouri, United States, 65018
As a CCAI Architect, your primary responsibility will be to lead and manage the development and execution of technical projects related to CCAI. You will be working with a cross-functional team of engineers, product managers, and designers to ensure the successful delivery of CCAI products.Technical Leadership:
You will provide technical leadership to the engineering team, ensuring that technical solutions are scalable, reliable, and meet the needs of the business. You will also be responsible for identifying technical dependencies and driving the resolution of technical issues.Design and Architecture:
You will work with the design team to review the technical architecture of CCAI solutions. You will also be responsible for ensuring that the design is aligned with business objectives and meets the needs of our customers.Cross-functional Collaboration:
You will work closely with product management, design, user research, and other cross-functional teams to ensure alignment on project objectives, timelines, and deliverables. You will also work with external partners and vendors to deliver technical solutions.Communication and Stakeholder Management:
You will be responsible for communicating technical issues and risks to stakeholders at all levels of the organization. You will also work closely with senior leaders to ensure technical objectives are aligned with overall business objectives.KEY RESPONSIBILITIES :
Good knowledge of GCP CCAI service, Dialog flow CX, Agent Assist.Experience in driving conversational bots for various channels (web, voice etc.) projects.Experience in user-centric conversation experiences involving chat, text or voice.Experience in Telecom domain and processes.Required Skills:
Strong understanding of sentiment analysis, intent classification, and dialog flows.Keep up to date with emerging technologies and trends in the AI/ML domain and identify opportunities for innovation and improvement.Life at Capgemini
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:Healthcare including dental, vision, mental health, and well-being programs.Financial well-being programs such as 401(k) and Employee Share Ownership Plan.Paid time off and paid holidays.Paid parental leave.Family building benefits like adoption assistance, surrogacy, and cryopreservation.Social well-being benefits like subsidized back-up child/elder care and tutoring.Mentoring, coaching, and learning programs.About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world while creating a tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries.Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
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You will provide technical leadership to the engineering team, ensuring that technical solutions are scalable, reliable, and meet the needs of the business. You will also be responsible for identifying technical dependencies and driving the resolution of technical issues.Design and Architecture:
You will work with the design team to review the technical architecture of CCAI solutions. You will also be responsible for ensuring that the design is aligned with business objectives and meets the needs of our customers.Cross-functional Collaboration:
You will work closely with product management, design, user research, and other cross-functional teams to ensure alignment on project objectives, timelines, and deliverables. You will also work with external partners and vendors to deliver technical solutions.Communication and Stakeholder Management:
You will be responsible for communicating technical issues and risks to stakeholders at all levels of the organization. You will also work closely with senior leaders to ensure technical objectives are aligned with overall business objectives.KEY RESPONSIBILITIES :
Good knowledge of GCP CCAI service, Dialog flow CX, Agent Assist.Experience in driving conversational bots for various channels (web, voice etc.) projects.Experience in user-centric conversation experiences involving chat, text or voice.Experience in Telecom domain and processes.Required Skills:
Strong understanding of sentiment analysis, intent classification, and dialog flows.Keep up to date with emerging technologies and trends in the AI/ML domain and identify opportunities for innovation and improvement.Life at Capgemini
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:Healthcare including dental, vision, mental health, and well-being programs.Financial well-being programs such as 401(k) and Employee Share Ownership Plan.Paid time off and paid holidays.Paid parental leave.Family building benefits like adoption assistance, surrogacy, and cryopreservation.Social well-being benefits like subsidized back-up child/elder care and tutoring.Mentoring, coaching, and learning programs.About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world while creating a tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries.Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
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