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Pasona NA

Network Engineer/Helpdesk - Japanese bilingual preferred - Job Num:

Pasona NA, Livonia, Michigan, us, 48153


Network Engineer/Helpdesk - Japanese bilingual preferred - 56090 Job Num: 56090h5

Job Description

Japanese IT solution provider seeks NW Engineer in Detroit area. The Japanese language is a big plus. Visa support can be considered for the right candidate.

General Information

Knowledge Skills Abilities:

Language: Must to have: English (Business Level), Nice to have: JapaneseTechnical Skills: Must to have: TCP/IP protocol, Network equipment (Firewall, Router, Switch, AccessPoint etc.), Nice to have: Windows OS(Client, Server), Windows Network System(Active Directory), Virtualization Software(VMware, Hyper-V), Cloud Server(Azure, AWS)Communication Skills: Develop and maintain relationship with customers by collaborating with sales team., Create partnership with our partner (Network/Server solution vendor) to complete Implement/migration projects.

Experience:

A minimum of 5 years experiences working on IT Support and/or networking projects.

Job Description Job Summary

- Briefly describe the position and its major responsibilities

This position is responsible for completing projects related to network and/or server system implement/migration.

Phase 1: Meeting with customers to clarify customer's requirements.

Phase 2: Design and select best solutions that meet customer's requirements.

Phase 3: Configuration and installation (On-site).

-Have meetings with customers, vendors and sales team to design best solutions so that sales team create proposal and quotations.

-Create configurations on Firewall, Router, Switch, Access Point.

-Visit customer's sites to install network equipment.

-Escalate issues to next level of support and/or vendors in timely manner.

-Provide Tier 1 or Tier 2 end user support or trouble shooting by isolating problems on emails and phones.

-Communicate with manufactures to coordinate hardware repairs.

-Visit customer's site to solve problems.

-Perform PC kitting and software/driver installation work.

-Update firmware/software version up on network equipment and/or servers.

-Maintain customer records, using automated systems.

-Have meetings with a supervisor in a timely manner to report daily activities.

Critical features of this job are described under the previous headings. They may be subject to change at any time due to reasonable accommodation or other reasons. This job description does not list all the duties of the job. You may be asked by supervisors to perform other non-essential assignments and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

To apply, please send resume to nyamamoto@pasona.com

Job Details

City:

LivoniaState:

MIJob Type:

Permanent JobSalary High:

80000.00Salary Low:

70000.00Languages:

English;JapaneseHours of Operation:

9-5Benefits:

Contact Information

Job Owner:

Natsumi YamamotoJob Owner Email :

nyamamoto@pasona.com