Opt For Healthy Living
ITC, College of Arts & Letters
Opt For Healthy Living, Sacramento, California, United States, 95828
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Job no:
542120Work type:
StaffLocation:
SacramentoCategories:
Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology, On-site (work in-person at business location)
Priority Application Deadline: Sunday, November 24th @ 11:55pm PST (Posting will remain open until filled)Position SummaryUnder the lead direction of the ITC Expert, the incumbent will support the discipline-specific technology needs of the College, departments, faculty, and staff. The incumbent works in close consultation with department chairs, faculty, and staff on discipline-specific technology needs and coordinates with the ITC Expert and Associate Dean on collegewide IT issues. The incumbent also provides lead work direction to the student technical assistants.Required QualificationsDemonstrated ability to maintain a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.Demonstrated history of and commitment to building and maintaining a respectful and professional work environment.Bachelor’s or Associate of Science degree in computer science, information systems, or educational technology, or equivalent experience in an appropriate field of work.Demonstrated experience working independently on a variety of IT computer systems to provide solutions to common operational and instructional problems.Demonstrated experience working in a team environment with end users of enterprise and desktop computer systems, collaborating with other technical staff in developing solutions.Site Operation: Demonstrated ability to work on IT computer systems to provide solutions to common business problems and act as liaison to other divisions in support of IT needs. Knowledge of best practices in security policies and implementations.User Consultation: Demonstrated experience with interpersonal communication skills in working with diverse users, interpreting their needs and delivering appropriate IT solutions.Project Management: Demonstrated ability to apply consulting skills to assess user needs and provide appropriate solutions to resolve user problems and meet discipline-specific needs. Demonstrated ability to initiate and manage multiple complex tasks, projects and implement workflow solutions under competing deadlines and maintain flexibility during constant shifting priorities.Development: Demonstrated ability to install, troubleshoot and manage Windows and Apple hardware and software in a medium size enterprise environment.Technical Support: Extensive experience with Windows and Apple operating systems and the associated hardware/software and peripherals. Experience troubleshooting, adjustments, and repairs of desktop and portable computer systems and peripherals, network servers and other network components.Preferred QualificationsExperience with computer lab support or equivalent. Ideally, experience with instructional computing, presentations, and conferencing.Demonstrated ability to analyze operations, procedures, and workflows to develop recommendations for technology solutions to business problems.Knowledge of University infrastructure, policies and procedures.Two years customer-facing technical support experience, preferably within higher education.One or more years of experience in the development and implementation of software system roll-out, strategies, change management, including the provision of documentation and training end users.Documents Needed to ApplyResume and cover letter. Failure to upload required documentation may result in disqualification.Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission.As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching, and learning.Equal Employment OpportunityCalifornia State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
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Job no:
542120Work type:
StaffLocation:
SacramentoCategories:
Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology, On-site (work in-person at business location)
Priority Application Deadline: Sunday, November 24th @ 11:55pm PST (Posting will remain open until filled)Position SummaryUnder the lead direction of the ITC Expert, the incumbent will support the discipline-specific technology needs of the College, departments, faculty, and staff. The incumbent works in close consultation with department chairs, faculty, and staff on discipline-specific technology needs and coordinates with the ITC Expert and Associate Dean on collegewide IT issues. The incumbent also provides lead work direction to the student technical assistants.Required QualificationsDemonstrated ability to maintain a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.Demonstrated history of and commitment to building and maintaining a respectful and professional work environment.Bachelor’s or Associate of Science degree in computer science, information systems, or educational technology, or equivalent experience in an appropriate field of work.Demonstrated experience working independently on a variety of IT computer systems to provide solutions to common operational and instructional problems.Demonstrated experience working in a team environment with end users of enterprise and desktop computer systems, collaborating with other technical staff in developing solutions.Site Operation: Demonstrated ability to work on IT computer systems to provide solutions to common business problems and act as liaison to other divisions in support of IT needs. Knowledge of best practices in security policies and implementations.User Consultation: Demonstrated experience with interpersonal communication skills in working with diverse users, interpreting their needs and delivering appropriate IT solutions.Project Management: Demonstrated ability to apply consulting skills to assess user needs and provide appropriate solutions to resolve user problems and meet discipline-specific needs. Demonstrated ability to initiate and manage multiple complex tasks, projects and implement workflow solutions under competing deadlines and maintain flexibility during constant shifting priorities.Development: Demonstrated ability to install, troubleshoot and manage Windows and Apple hardware and software in a medium size enterprise environment.Technical Support: Extensive experience with Windows and Apple operating systems and the associated hardware/software and peripherals. Experience troubleshooting, adjustments, and repairs of desktop and portable computer systems and peripherals, network servers and other network components.Preferred QualificationsExperience with computer lab support or equivalent. Ideally, experience with instructional computing, presentations, and conferencing.Demonstrated ability to analyze operations, procedures, and workflows to develop recommendations for technology solutions to business problems.Knowledge of University infrastructure, policies and procedures.Two years customer-facing technical support experience, preferably within higher education.One or more years of experience in the development and implementation of software system roll-out, strategies, change management, including the provision of documentation and training end users.Documents Needed to ApplyResume and cover letter. Failure to upload required documentation may result in disqualification.Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission.As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching, and learning.Equal Employment OpportunityCalifornia State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
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