San Jose State University
Residential Life Coordinator
San Jose State University, San Jose, California, United States, 95199
Job SummaryThe Residential Life Coordinator is a live-in position that works independently, under general supervision, to oversee 600 to 1400 co-educational students in a University Housing Services (UHS) complex and assists in the development and provision of all Residential Life activities.Key ResponsibilitiesAssist in team planning, establishing goals and objectives to enhance the residential experience.Execute departmental processes (i.e. move-in, move-out, occupancy checks, room changes, assignments, etc.) in collaboration with UHS operation team.Utilize online and desktop programs to manage facilities work orders, hall occupancy, and hall resources (StarRez).Monitor and/or administer student employee scheduling and payroll.Provide leadership, direction, and support for educational initiatives under the Residential Curriculum Model, respond to individual resident needs and coordinate co-curricular programming to promote departmental learning goals.Assist in the collection of evaluation of student learning and satisfaction assessments to identify gaps and make improvements as needed.Serve on at least (1) departmental committee to plan, execute and evaluate staff recruitment and training.Assume daily, evening, weekend and vacation on-call coverage that includes both community and campus-wide responsibilities.Respond as first on-campus professional level contact for crisis intervention and management for the residential community via a 24-hour on-call; notify department/campus staff members regarding crisis situations as applicable.Co-supervise 21-36 Resident Advisors (RAs) and 1-2 Hall Office Coordinators (HOC).Knowledge, Skills & AbilitiesGeneral knowledge of interviewing and counseling techniques, and ability to listen and reason logically.General knowledge of group facilitation, oral presentation and public speaking skills.Ability to collect, compile, analyze, and evaluate factual data and make oral or written presentations based on these data.Ability to maintain dignity and self-control in stressful situations; and ability to respond to emergency and crisis situations.Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.Ability to advise students individually or in groups on routine matters, and general knowledge of principles of individual and group behavior.Ability to establish and maintain cooperative working relationships with students, staff, faculty, administrators, and private and public agencies.Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies.Strong oral and written communication skills.Excellent customer service and public relations skills.Required QualificationsEquivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division graduate coursework in counseling techniques, interviewing, and conflict resolution.Two years of professional experience in one of the student services program areas or in a related field. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience.Preferred QualificationsMaster's Degree in Student Affairs, Education, Counseling or a related field.Residence Hall Management experience.Experience providing education about Diverse Populations.Leadership Program Development experience.Student Conduct/Judicial Affairs experience.Supervision experience.Experience teaching and/or presenting educational workshops.CompensationClassification: Student Services Professional IIAnticipated Hiring Range: $4,841/monthCSU Hiring Range: $4,841/month - $6,884/month
San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.Application ProcedureClick Apply Now to complete the SJSU Online Employment Application and attach the following documents:ResumeLetter of InterestThis position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.Contact InformationUniversity Personneljobs@sjsu.edu408-924-2252CSU Vaccination PolicyThe CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment.Additional InformationSatisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.Equal Employment StatementSan Jose State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities.
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San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.Application ProcedureClick Apply Now to complete the SJSU Online Employment Application and attach the following documents:ResumeLetter of InterestThis position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.Contact InformationUniversity Personneljobs@sjsu.edu408-924-2252CSU Vaccination PolicyThe CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment.Additional InformationSatisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.Equal Employment StatementSan Jose State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities.
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