Conduct Coordinator

Job SummaryReporting to the Director for Residential Life, the Conduct Coordinator assists with the coordination and the administration of the student conduct process for University Housing Services. The Conduct Coordinator is responsible for the investigation and adjudication of alleged violations of the University Housing Services License Agreement, behavioral and community standards and in some cases the Student Conduct Code.Under the general supervision of the Assistant Director for Conduct and Community Standards, the Conduct Coordinator will receive incident reports of alleged violations and will perform investigations, adjudicate cases and recommend outcomes. The nature of the work performed by the Conduct Coordinator is highly sensitive and requires interpretation of CSU, SJSU and University Housing Services policies and procedures. This position maintains and monitors the student conduct database and performs administrative tasks including producing reports.Key ResponsibilitiesAdjudicates and assigns individual and organizational Conduct cases in accordance with University Housing Services, SJSU and CSU policies.Receives and investigates reports of alleged non-academic misconduct from incidents occurring within the residence community, adjudicates alleged violations of the UHS license agreement and community standards.Independently manages assigned cases from inception through completion ensuring compliance with timelines, due process, and policies.Conducts informal and formal proceedings concerning alleged violations.Provides oversight for and advises UHS Student Conduct Boards.Respond to questions (via telephone calls, emails, and in-person), analyze and solve problems.Consult with staff and administrators on potential alleged violations and provide guidance and resources.Assist in the supervision of student assistants working to support the conduct process for University Housing Services.Creates and develops training, workshops, and sanctions to support the prevention and outreach efforts.Knowledge, Skills & AbilitiesDemonstrated knowledge of the Student Affairs profession, student development theories, and best practices in student conduct.Demonstrated knowledge of application of educational approach to student conduct in a university and college housing setting.Demonstrated ability in advising students on complex student-related matters, particularly regarding issues where conflict or sensitive referrals are involved.Demonstrated ability to maintain confidentiality and appropriately handle sensitive interactions with students, faculty, staff, administrators, and external agencies.Demonstrated working knowledge of software applications: word processing, spreadsheet, database management.Demonstrated ability to analyze complex situations accurately and adopt effective courses of action.Demonstrated strong written and oral communication skills including the demonstrated ability to effectively present information and respond to questions from students, faculty, staff, administrators and external agencies.Demonstrated ability to apply professional judgment in determining notification to appropriate administrators concerning student behavior.Demonstrated ability to function well independently as well as part of a team.Ability to learn and use student conduct databases (e.g., Maxient).Thorough knowledge of methods, procedures and practices; English grammar, business writing, punctuation and spelling.Required QualificationsEquivalent to graduation from a four-year college or university in a related field plus upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related.Four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master's degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.Preferred QualificationsMaster's Degree from an accredited institution.1 to 3 years of professional experience in residential life or student conduct.Experience adjudicating individual conduct and an understanding of the role of student conduct in a public university.Experience in conflict resolution, restorative justice or mediation.Experience developing workshops, sanctions or programs.Demonstrated experience working with students in crisis situations.Experience problem solving, interviewing and investigation.CompensationClassification: Student Services Professional IVAnticipated Hiring Range: $6,019/month - $6,257/monthCSU Salary Range: $6,019/month - $8,585/monthSan Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.Application ProcedureClick Apply Now to complete the SJSU Online Employment Application and attach the following documents:ResumeLetter of InterestThis position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.Contact InformationUniversity Personneljobs@sjsu.edu408-924-2252CSU Vaccination PolicyThe CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.Additional InformationSatisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.Equal Employment StatementSan Jose State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws.

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