United Friends of the Children
Interim Community Manager, Whittier
United Friends of the Children, Los Angeles, California, United States, 90079
Pathways is a low-barrier to entry housing program that provides intensive case management and support services to transitional aged-youth (TAY), ages 18-24. The Pathways program utilizes the Housing First Approach in which, assertive engagement with our youth is essential to ensure youth are aware of and participate in a myriad of resources and supportive services offered by the program. Reporting to the Assistant Director of Housing, the Interim Community Manager will be responsible for creating a positive community experience for United Friends’ housing programs. The Interim Community Manager will coordinate community-building efforts, including events and opportunities that bring Pathways community members together to engage in meaningful relationships.The ideal candidate will be a visionary leader who brings critical thinking, creativity, initiative, good judgment, integrity, and a deep commitment to social justice and equity – along with a sense of humor – to the work.Responsibilities
Collaborate with Pathways Team members to maintain an engaged, safe, and thriving community.Lead weekly site-based team meetings to identify and address community and facility needs and opportunities.Build and maintain meaningful relationships with residents; promote personal growth, independence, responsibility, and accountability, and inspire individuals to reach their full potential.Respond quickly and appropriately to occurrences and critical incidents at United Friends housing.Embrace United Friends’ high-performance standard in all housing and facilities operations by partnering with our Property Management department in maintaining property conditions and resident compliance.Partner with the Intake and Outreach Team to create strategic linkages between residents and community resources.Build and maintain strategic partnerships with internal and external stakeholders and potential community partners to enhance the opportunities available to United Friends’ program participants.Represent United Friends’ interests and mission in the broader community.Leadership and Program Management
Understand and interpret the program’s contractual, ethical, and legal obligations.Work with the Pathways Management Team and Evaluation Team to set program goals and utilize data consistently to assess and communicate outcomes.Partner with the Pathways Management Team to uphold policies and protocols that support the program’s mission and goals.Lead, coach, and develop the Advocacy Counselors in meeting established goals, including engaging in regular performance discussions and providing clinical supervision (if applicable).Partner with Pathways Management Team to plan the annual budget and monitor expenditures to ensure alignment with projected spending for community support.Engage in continuous knowledge development regarding rules, regulations, best practices, tools, techniques, and performance standards.Be a positive force for change and provide support for staff to be their best and do their best.General United Friends Responsibilities
Act as a role model within the organization to uphold and implement United Friends’ organizational values.Embrace program evaluation that leads to excellence.Build effective and empowering partnerships with the youth, community, and each other.Create a fun and exciting environment that inspires learning.Communicate openly, honestly, and with humility across all levels.Work together as one.Staff hold a commitment to a culturally responsive Trauma-Informed Approach to our population and client-centered advocacy.Support in Justice, Equity, Diversity, and Inclusion (JEDI).The ideal candidate will have a keen understanding of best practice service models, such as trauma-informed care, harm reduction, and social justice positive youth development. Specific knowledge related to transitional aged youth experiencing housing instability is a plus.United Friends currently implements a hybrid work environment – the schedule is determined at the discretion of management and the needs of the program and/or agency. This position will work full-time hours, Monday-Friday and on weekends and evenings as necessary. The Interim Community Manager is a part of the after-hours rotation schedule where they are required to respond to youth-related crises and emergencies. Travel between United Friends’ housing sites across Los Angeles County is required.To apply, click below and submit resume and cover letter, including desired salary range, to jobapplicants@unitedfriends.org. Please note position title in the subject line.
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Collaborate with Pathways Team members to maintain an engaged, safe, and thriving community.Lead weekly site-based team meetings to identify and address community and facility needs and opportunities.Build and maintain meaningful relationships with residents; promote personal growth, independence, responsibility, and accountability, and inspire individuals to reach their full potential.Respond quickly and appropriately to occurrences and critical incidents at United Friends housing.Embrace United Friends’ high-performance standard in all housing and facilities operations by partnering with our Property Management department in maintaining property conditions and resident compliance.Partner with the Intake and Outreach Team to create strategic linkages between residents and community resources.Build and maintain strategic partnerships with internal and external stakeholders and potential community partners to enhance the opportunities available to United Friends’ program participants.Represent United Friends’ interests and mission in the broader community.Leadership and Program Management
Understand and interpret the program’s contractual, ethical, and legal obligations.Work with the Pathways Management Team and Evaluation Team to set program goals and utilize data consistently to assess and communicate outcomes.Partner with the Pathways Management Team to uphold policies and protocols that support the program’s mission and goals.Lead, coach, and develop the Advocacy Counselors in meeting established goals, including engaging in regular performance discussions and providing clinical supervision (if applicable).Partner with Pathways Management Team to plan the annual budget and monitor expenditures to ensure alignment with projected spending for community support.Engage in continuous knowledge development regarding rules, regulations, best practices, tools, techniques, and performance standards.Be a positive force for change and provide support for staff to be their best and do their best.General United Friends Responsibilities
Act as a role model within the organization to uphold and implement United Friends’ organizational values.Embrace program evaluation that leads to excellence.Build effective and empowering partnerships with the youth, community, and each other.Create a fun and exciting environment that inspires learning.Communicate openly, honestly, and with humility across all levels.Work together as one.Staff hold a commitment to a culturally responsive Trauma-Informed Approach to our population and client-centered advocacy.Support in Justice, Equity, Diversity, and Inclusion (JEDI).The ideal candidate will have a keen understanding of best practice service models, such as trauma-informed care, harm reduction, and social justice positive youth development. Specific knowledge related to transitional aged youth experiencing housing instability is a plus.United Friends currently implements a hybrid work environment – the schedule is determined at the discretion of management and the needs of the program and/or agency. This position will work full-time hours, Monday-Friday and on weekends and evenings as necessary. The Interim Community Manager is a part of the after-hours rotation schedule where they are required to respond to youth-related crises and emergencies. Travel between United Friends’ housing sites across Los Angeles County is required.To apply, click below and submit resume and cover letter, including desired salary range, to jobapplicants@unitedfriends.org. Please note position title in the subject line.
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