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Highbrow LLC

Senior Business Analyst

Highbrow LLC, Berkley Heights, Ohio, United States,


Job Title:

Senior Business Analyst

Job ID: 2022-11651

Job Location: Berkley Heights, NJ and Alpharetta, GA

Job Travel Location(s):

# Positions: 1

Employment Type: W2

Candidate Constraints:

Duration: Long Term

# of Layers:0

Work Eligibility:All Work Authorizations are Permitted – No Visa Transfers

Key Technology:

financial services industry, FD system

Job Responsibilities:

Championing and executing client delivery and service processes to handle client initiatives

Championing voice of the customer feedback for end-to-end client satisfaction and engagement

Developing strong client relationships and finding opportunities to better support their business objectives

Ensuring alignment with key organizational partners, including executive leadership, sales, marketing, operations, finance, legal, and others to ensure aligned business success

Understanding the client business requirements with the desired business outcomes and implements solutions

Leading the compilation of project requirements – Identifies, researches, analyzes and writes client business requirements

Leading client projects and provides project consultation in partnership with the client

Liaising between client and Fiserv teams in support of client initiatives

Providing consultation on product best practices and insights into product capabilities.

Providing product expertise on usage and functions

Executing completion and approval of testing, user documentation, and blended learning plans

Ensuring business and system development methodologies are followed and continuously improved

Ensuring clients and other departments actively participate in appropriate phases of the process, such as requirements definition, quality inspection of design documents, testing and validation

Skills and Experience Required:

Bachelor’s degree in business, operations or a related field required.

7+ years of experience in business and IT program and project management

5+ years of experience in the Financial Services Industry preferred

Must have experience with building requirements, APIs, web services and UI interfaces.

Shown success in effectively driving delivery

Working understanding of business financial practices and accounting

Experience with Waterfall and Agile Development methodologies preferred

The ability to travel as required

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