Hyatt Hotels Corporation
Rooms Supervisor
Hyatt Hotels Corporation, Culver City, California, United States, 90232
If you're looking for a career with Apple Leisure Group, please click here to view job postings.If you're looking for a career with our Inclusive Collection, please click here to view job postings.We're looking for professionals who can quickly perpetuate a culture that embraces great design and superlative service. We want people who have a passion for exceptional hotel service, and who best express that belief in an atmosphere of spontaneity and authenticity.At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.Rooms Supervisor Responsibilities
The Rooms Supervisor is responsible for Supervisory duties in the Housekeeping and Front Office departments. For Housekeeping, this includes inspecting guest rooms, overseeing public area cleanliness, counseling and interviewing employees, resolving guest complaints, general office duties, payroll, scheduling, etc. For Front Office, this also includes leading the agents who are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries.Qualifications
Minimum of 1-year hotel experience and excellent communication skills, as well as basic computer skills preferred.A true desire to satisfy the needs of others in a fast-paced environment.Refined verbal and written communication skills.The hourly range for this position is $28.00 - $31.00. This is the pay range for this position that The Shay Hotel reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.Click here to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.
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The Rooms Supervisor is responsible for Supervisory duties in the Housekeeping and Front Office departments. For Housekeeping, this includes inspecting guest rooms, overseeing public area cleanliness, counseling and interviewing employees, resolving guest complaints, general office duties, payroll, scheduling, etc. For Front Office, this also includes leading the agents who are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries.Qualifications
Minimum of 1-year hotel experience and excellent communication skills, as well as basic computer skills preferred.A true desire to satisfy the needs of others in a fast-paced environment.Refined verbal and written communication skills.The hourly range for this position is $28.00 - $31.00. This is the pay range for this position that The Shay Hotel reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.Click here to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.
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