Compass Group
GUEST EXPERIENCE AMBASSADOR
Compass Group, Chicago, Illinois, United States, 60290
Flik Hospitality GroupSalary:
$24 - $26 / Hour
What makes FLIK click
What makes FLIK click? Our people. The decisions, actions, and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value, and recognize their contributions.
We keep our people renewed, excited, and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish.
Job SummaryThe
Guest Experience Ambassador
is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives, and staff members at all times. The individual in this role will be responsible for delivering the highest standards in service and consistently maintaining customer satisfaction, ensuring the space is optimized and running smoothly.
Responsibilities:
Provide high-level internal and external customer support.
Greet employees and visitors, welcome visitors with a smile and maintaining eye contact through the entire interaction.
Assist with creating a collaborative environment amongst the team through events and personal introductions.
Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants, and other points of interest.
Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen.
Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications.
Communicate and interact effectively with all other departments.
May serve as point of contact for external vendors/service providers.
Catering set-up knowledge & ServSafe Certified preferred.
Proactive, timely, and clear communication to team and leadership, especially alerting team of changes and needs to support successful front desk and floor services functions.
Effectively solve space or amenities related issues to ensure an elevated user experience.
Observe floor operations, user behaviors and suggest strategic changes to continue enhancing the experience on the floor.
Apply to Flik today!
Flik is a member of Compass Group USA
Compass Group is an equal opportunity employer.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.
Applications are accepted on an ongoing basis.
Flik maintains a drug-free workplace.
Associates at Flik Hospitality are offered many fantastic benefits:
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Req ID:
1362780
Flik Hospitality Group
HILARIA KWAKUMEY
#J-18808-Ljbffr
$24 - $26 / Hour
What makes FLIK click
What makes FLIK click? Our people. The decisions, actions, and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value, and recognize their contributions.
We keep our people renewed, excited, and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish.
Job SummaryThe
Guest Experience Ambassador
is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives, and staff members at all times. The individual in this role will be responsible for delivering the highest standards in service and consistently maintaining customer satisfaction, ensuring the space is optimized and running smoothly.
Responsibilities:
Provide high-level internal and external customer support.
Greet employees and visitors, welcome visitors with a smile and maintaining eye contact through the entire interaction.
Assist with creating a collaborative environment amongst the team through events and personal introductions.
Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants, and other points of interest.
Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen.
Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications.
Communicate and interact effectively with all other departments.
May serve as point of contact for external vendors/service providers.
Catering set-up knowledge & ServSafe Certified preferred.
Proactive, timely, and clear communication to team and leadership, especially alerting team of changes and needs to support successful front desk and floor services functions.
Effectively solve space or amenities related issues to ensure an elevated user experience.
Observe floor operations, user behaviors and suggest strategic changes to continue enhancing the experience on the floor.
Apply to Flik today!
Flik is a member of Compass Group USA
Compass Group is an equal opportunity employer.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.
Applications are accepted on an ongoing basis.
Flik maintains a drug-free workplace.
Associates at Flik Hospitality are offered many fantastic benefits:
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Req ID:
1362780
Flik Hospitality Group
HILARIA KWAKUMEY
#J-18808-Ljbffr